Start your banking journey with the leading bank in the region.
Find a suitable account and applyDiscover the benefits of being our customer by browsing through our banking packages.
Learn more about banking packagesLearn all about how to use your account's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
All our cards offer you an exciting range of rewards and benefits.
Find a suitable card and applyGet the most out of your credit card by exploring its different benefits.
Learn all about how to use your card's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
Here's how to make the most out of your loan with us.
Visit our dedicated support center for answers to all your banking-related questions.
Our various FX products and services help you conduct your international transactions easily.
Our wide range of transfer options make it easier for you to send money locally and internationally.
Learn all about how you can seamless use our services to transfer money.
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Know more about our Wealth servicesLife is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Access to over 11,000 stocks and ETFs in Global and UAE markets
Visit our dedicated support center for answers to all your banking-related questions.
Everyday banking is a lot easier with our digital banking platforms and services.
Discover more about banking with usWe have over 200 branches and 900 ATMs and CDMs across the UAE and overseas.
Learn more about our services and get the most out of your banking relationship with us.
Visit our dedicated support center for answers to all your banking-related questions.
Introducing Signature, a programme of distinction reserved for the upper crust of Emirates NBD
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Life is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Everyday banking is a lot easier with our digital banking platforms and services.
Learn more about our services and get the most out of your banking relationship with us.
We welcome you to a bespoke banking experience tailored to suit your private banking & wealth management needs, should you, your family, or your business have USD 5 Million (or currency equivalent) and above as Assets Under Management with us.
Start your banking journey with the leading bank in the region.
Find a suitable account and applyDiscover the benefits of being our customer by browsing through our banking packages.
Learn more about banking packagesLearn all about how to use your account's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
All our cards offer you an exciting range of rewards and benefits.
Find a suitable card and applyGet the most out of your credit card by exploring its different benefits.
Learn all about how to use your card's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
Here's how to make the most out of your loan with us.
Visit our dedicated support center for answers to all your banking-related questions.
Our various FX products and services help you conduct your international transactions easily.
Our wide range of transfer options make it easier for you to send money locally and internationally.
Learn all about how you can seamless use our services to transfer money.
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Know more about our Wealth servicesLife is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Access to over 11,000 stocks and ETFs in Global and UAE markets
Visit our dedicated support center for answers to all your banking-related questions.
Everyday banking is a lot easier with our digital banking platforms and services.
Discover more about banking with usWe have over 200 branches and 900 ATMs and CDMs across the UAE and overseas.
Learn more about our services and get the most out of your banking relationship with us.
Visit our dedicated support center for answers to all your banking-related questions.
Start your Priority Banking journey and live your success
Introducing Signature, a programme of distinction reserved for the upper crust of Emirates NBD
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Life is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Everyday banking is a lot easier with our digital banking platforms and services.
Learn more about our services and get the most out of your banking relationship with us.
We welcome you to a bespoke banking experience tailored to suit your private banking & wealth management needs, should you, your family, or your business have USD 5 Million (or currency equivalent) and above as Assets Under Management with us.
Travel medical insurance*
Feel secure with travel medical insurance, which is also suitable to use for Schengen visa applications.
Lock in the exchange rate
Take the fluctuation out of currency conversions.
Cleartrip
Book international round-trip flights or hotels and enjoy up to 30% discount.
*Please visit the Mastercard website and select Platinum Mastercard to generate a letter of insurance for visa purposes or to submit claims.
Access to emergency cash
Wherever you travel, you can count on Mastercard® Global Service™ for emergency cash services.
Priceless.com
Enjoy exclusive experiences and offers in cities around the world.
Mastercard® buy 1 get 1
Choose from hundreds of complimentary offers for dining, spas, attractions and more across the Middle East and Africa.
Track expenses online
Get an overview of your spending, both from the trip and if you've used your prepaid card at home.
In addition to the currency exchange rates, the following fees and charges apply to GlobalCash Card. Fees and charges are subject to variation in accordance with the terms and conditions. Individual merchants or ATM operators may charge additional fees.
Fees | Cardholder charge |
---|---|
Card issuance fee | AED 31.50 |
Secondary card issuance fee | AED 31.50 |
Card reload fee | Free |
Domestic ATM cash withdrawal fee | AED 2.10 |
International ATM cash withdrawal fee | AED 10.50 (or foreign currency equivalent) |
POS transaction fee | Free |
Card inactivity fee | AED 15.75 per month (Charged after 5 consecutive months of inactivity) |
Over the counter cash advance fee | AED 52.50 |
Card unload fee | AED 15.75 |
Card closure fee | AED 15.75 |
Card replacement fee | AED 31.50 |
Foreign currency transaction fee (This fee is charged in addition to the standard processing fee charged by Mastercard International when a cardholder conducts a transaction in a currency that is different to the currency of the purse being debited) |
1.84% |
Purse to purse transfer fee | 1% |
ATM balance enquiry fee | Free |
Type of limit | Value (in AED equivalent) |
---|---|
Daily ATM cash withdrawal limit | AED 40,000 |
Daily POS purchase limit | AED 80,000 |
Daily cash over the counter limit | AED 10,000 |
Minimum load/reload amount | AED 500 |
Maximum total currency balance allowed on the card | AED 40,000 |
Maximum aggregate load amount in any 12 months | AED 250,000 |
The Mastercard® foreign exchange rate and Emirates NBD foreign currency conversion fee apply when:
If you have the right currency already loaded onto the card, and sufficient funds to complete the transaction on the card, when you make a purchase or withdrawal you won’t pay any cross currency conversion or foreign exchange rate fees.
®Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
Country | Phone number* |
---|---|
Argentina | 0800 666 0026 |
Australia | 1800 098 231 |
Austria | 0800 293 724 |
Bahamas | 1800 389 0523 |
Belgium | 0800 77 228 |
Brazil (from landline) | 0800 892 3560 |
Brazil (from mobile) | 0055 21 3956 9200 |
Bulgaria | 800 116 1169 |
Czech Republic | 800 143 722 |
Chile | 123 0020 7887 |
China (North) | 10 800 712 2683 |
China (South) | 10 800 441 1345 |
Costa Rica | 800 015 0605 |
Croatia | 0800 223 179 |
Cyprus | 800 96 361 |
Denmark | 808 84 857 |
Dominican Republic | 1888 156 1388 |
Estonia | 800 011 1359 |
Finland | 0800 918 279 |
France | 0800 916 940 |
Germany | 0800 181 4595 |
Greece | 00800 4413 1532 |
Hong Kong | 800 966 321 |
Hungary | 0680 018 878 |
Iceland | 800 98 78 |
India | 000800 100 7960 |
Indonesia | 1 803 0441 1368 |
Ireland | 1800 535 564 |
Israel | 180 943 1521 |
Italy | 800 789 525 |
Japan | 00531 780 221 |
Latvia | 800 03 736 |
Lithuania | 880 031 068 |
Luxembourg | 800 28 166 |
Malaysia | 1800 814 933 |
Mexico | 01800 123 3480 |
Monaco | 800 93 677 |
Netherlands | 0800 023 3935 |
New Zealand | 0800 444 691 |
Norway | 800 14 326 |
Philippines | 1800 1442 0143 |
Poland | 00800 441 2460 |
Portugal | 800 880 501 |
Puerto Rico | 1 877 465 0085 |
Russia | 810 800 2500 2044 |
Singapore | 800 441 1379 |
Saudi Arabia | 800 844 2790 |
Slovakia | 800 001 684 |
South Africa | 0800 982 674 |
South Korea | 00798 4434 1279 |
Spain | 900 958 973 |
Sweden | 020 796 949 |
Switzerland | 0800 834 918 |
Taiwan | 0080 104 4292 |
Thailand | 001800 442 212 |
Trinidad & Tobago | 1 800 203 0194 |
Turkey | 00800 4463 2089 |
United Kingdom | 0800 056 0572 |
Uruguay | 000 413 598 3672 |
USA / Canada | 1 877 465 0085 |
Venezuela | 800 100 8565 |
In addition to the currency exchange rates, the following fees and charges apply to GlobalCash Card. Fees and charges are subject to variation in accordance with the terms and conditions. Individual merchants or ATM operators may charge additional fees.
Fees | Cardholder charge |
---|---|
Card issuance fee | AED 31.50 |
Secondary card issuance fee | AED 31.50 |
Card reload fee | Free |
Domestic ATM cash withdrawal fee | AED 2.10 |
International ATM cash withdrawal fee | AED 10.50 (or foreign currency equivalent) |
POS transaction fee | Free |
Card inactivity fee | AED 15.75 per month (Charged after 5 consecutive months of inactivity) |
Over the counter cash advance fee | AED 52.50 |
Card unload fee | AED 15.75 |
Card closure fee | AED 15.75 |
Card replacement fee | AED 31.50 |
Foreign currency transaction fee (This fee is charged in addition to the standard processing fee charged by Mastercard International when a cardholder conducts a transaction in a currency that is different to the currency of the purse being debited) |
1.84% |
Purse to purse transfer fee | 1% |
ATM balance enquiry fee | Free |
Type of limit | Value (in AED equivalent) |
---|---|
Daily ATM cash withdrawal limit | AED 40,000 |
Daily POS purchase limit | AED 80,000 |
Daily cash over the counter limit | AED 10,000 |
Minimum load/reload amount | AED 500 |
Maximum total currency balance allowed on the card | AED 40,000 |
Maximum aggregate load amount in any 12 months | AED 250,000 |
The Mastercard® foreign exchange rate and Emirates NBD foreign currency conversion fee apply when:
If you have the right currency already loaded onto the card, and sufficient funds to complete the transaction on the card, when you make a purchase or withdrawal you won’t pay any cross currency conversion or foreign exchange rate fees.
®Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
Country | Phone number* |
---|---|
Argentina | 0800 666 0026 |
Australia | 1800 098 231 |
Austria | 0800 293 724 |
Bahamas | 1800 389 0523 |
Belgium | 0800 77 228 |
Brazil (from landline) | 0800 892 3560 |
Brazil (from mobile) | 0055 21 3956 9200 |
Bulgaria | 800 116 1169 |
Czech Republic | 800 143 722 |
Chile | 123 0020 7887 |
China (North) | 10 800 712 2683 |
China (South) | 10 800 441 1345 |
Costa Rica | 800 015 0605 |
Croatia | 0800 223 179 |
Cyprus | 800 96 361 |
Denmark | 808 84 857 |
Dominican Republic | 1888 156 1388 |
Estonia | 800 011 1359 |
Finland | 0800 918 279 |
France | 0800 916 940 |
Germany | 0800 181 4595 |
Greece | 00800 4413 1532 |
Hong Kong | 800 966 321 |
Hungary | 0680 018 878 |
Iceland | 800 98 78 |
India | 000800 100 7960 |
Indonesia | 1 803 0441 1368 |
Ireland | 1800 535 564 |
Israel | 180 943 1521 |
Italy | 800 789 525 |
Japan | 00531 780 221 |
Latvia | 800 03 736 |
Lithuania | 880 031 068 |
Luxembourg | 800 28 166 |
Malaysia | 1800 814 933 |
Mexico | 01800 123 3480 |
Monaco | 800 93 677 |
Netherlands | 0800 023 3935 |
New Zealand | 0800 444 691 |
Norway | 800 14 326 |
Philippines | 1800 1442 0143 |
Poland | 00800 441 2460 |
Portugal | 800 880 501 |
Puerto Rico | 1 877 465 0085 |
Russia | 810 800 2500 2044 |
Singapore | 800 441 1379 |
Saudi Arabia | 800 844 2790 |
Slovakia | 800 001 684 |
South Africa | 0800 982 674 |
South Korea | 00798 4434 1279 |
Spain | 900 958 973 |
Sweden | 020 796 949 |
Switzerland | 0800 834 918 |
Taiwan | 0080 104 4292 |
Thailand | 001800 442 212 |
Trinidad & Tobago | 1 800 203 0194 |
Turkey | 00800 4463 2089 |
United Kingdom | 0800 056 0572 |
Uruguay | 000 413 598 3672 |
USA / Canada | 1 877 465 0085 |
Venezuela | 800 100 8565 |
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