Activate your credit or debit card

The fastest way to activate your new debit card or credit card is via online or mobile banking

Activate your credit, debit or prepaid card

We're glad you chose one of our cards. Welcome to a world of rich benefits and rewards! We're here to help you get started.

As an added safety measure, always sign on the back of your card as soon as you receive it.

Choose an option below to activate your card now:

FAQs

I want my dependents to receive SMS alerts for their supplementary credit card spends on their mobile number. How can I activate this?

You need to provide us with the supplementary credit cardholder’s mobile number for them to start receiving their transaction SMS alerts. You will continue to receive these alerts too. The supplementary cardholder’s alerts will not contain the remaining balance on the credit card. Additionally, authorisation code SMS messages will also be sent to the supplementary cardholder once their mobile number is updated with us.

Supplementary debit card authorisation and transaction SMS messages can only be sent to the primary cardholder’s registered mobile number.

If I’m abroad, is there an online channel I can use to activate my card?

If this is your first Emirates NBD card, the only way you can activate it is by calling us. Our contact numbers are available 24/7. Please click Phone Banking on that link.

If you’re an existing customer, you can use Online Banking or Mobile Banking.

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