How to use your Visa card benefits
From premium airport lounge access to medical and travel benefits, car rentals and great shopping offers – learn all about what your Visa credit or debit card entitles you to and how to access the benefits.
Agoda
Agoda provides access to 985,000+ hotels and vacation rentals globally. Visit the agoda website and pay with an eligible Visa card to receive a discount which will be applied at the point of payment.
For more information, visit www.agoda.com/visamena.
Eligible cards: Etihad Guest Visa Elevate, Skywards Infinite Credit Card, Etihad Guest Visa Inspire, Skywards Signature Credit Card, Visa Infinite Credit Card, U By Emaar Infinite Credit Card, Visa Flexi Credit Card, Visa Platinum Credit Card U By Emaar Signature Credit Card, Go4it Platinum Credit Card, Go4it Gold Credit Card and Infinite Debit Cards.
Airport dining discounts
Visa has partnered with DragonPass to offer you exclusive airport dining discounts for MENA cardholders and at 200+ restaurants globally.
To access these offers:
- Download the DragonPass Dine & Travel mobile app and register
- View restaurants in airports you are travelling through
- Visit the restaurant of your choice at airport and advise the restaurant staff that you’re using the DragonPass Dine & Fly discount.
- Alternatively, you may choose the restaurant within the app and select 'redeem', then present your phone with barcode screen to the restaurant staff.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
Airport lounge access
Enjoy easy access to more than 1,000 airport lounges across the world on your travels. Simply register on www.loungekey.com and click on APP SIGN-UP.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- U By Emaar Signature Credit Card
- Visa Infinite Debit Cards
Avis car rental
Visa Infinite cardholders can get up to 35% discount on Avis car rental standard rates. And up to 30% off of international leisure rates.
Visit the Avis World website for more information and to avail the discount.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
- Go4it Gold Credit Card
Digital concierge services
Book your flights, car rental or even have a meal with you loved ones while on the go. The Concierge Digital Service platform allows you to discover Visa’s premium world.
Visit the Visa concierge website to access the online platform and discover more.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- U By Emaar Signature Credit Card
Emergency cash and card replacement
In case of an emergencies like a lost or stolen card while travelling, you can get an emergency cash advance up to USD 5,000 or a replacement card anywhere in the world. Simply call the Visa 24-hour Alarm Centre on 8000 121, wait for the prompt, and then enter 866 654 0112 (in the UAE) or +1 303 967 1096 (internationally).
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
- Go4it Gold Credit Card
- Emirates NBD Signature Visa Debit Cards
- Ladies Banking Debit Card
- Visa Signature Business Debit Card
- Visa Platinum Business Debit Card
Emergency medical and legal referral service
- 24-hour enquiry services or travel information
- Emergency medical and legal assistance
- Other services, from interpreters to technicians
To avail these benefits, pay for your travel using your Emirates NBD card.
For medical or legal referral services, call the Visa 24-hour Alarm Centre on +44 (0) 20 8762 8373.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
- Go4it Gold Credit Card
- Signature Debit cards
Extended Warranty
Enjoy additional retailer’s warranty on your household appliances for a maximum period of 24 months, and a maximum of USD 5,000 in any one year when you use you Emirates NBD credit card to pay for a purchase. Learn more here.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
- Go4it Gold Credit Card & Debit Cards
Fraudulent Card Misuse Protection
The Visa Fraudulent Card Misuse Protection feature keeps you protected against unauthorized transactions or fraudulent use of your card. This includes unauthorized charges as a result of loss or theft, use in-store, over the phone, ATM withdrawals and online purchases.
You must report unauthorized charges, loss or theft immediately and provide written notice of your claim within 30 days. Learn more here.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- U By Emaar Signature Credit Card
- Visa Signature Debit Cards
Global Concierge Service
Visa help you meet your personal and business life needs like travel, entertainment, retail and personal services 24/7.
Learn more here.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- U By Emaar Signature Credit Card
- Visa Signature Debit Cards
- Visa Infinite Debit Cards
- Visa Signature Business Debit Cards
Global customer assistance
Global customer assistance supports you when you need it most while travelling. The service includes:
- Lost or stolen card reporting
- Emergency card replacement
- Emergency cash up to USD 5,000
- Emergency payment authorization
For more information, call +971 4 3611234.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
- Go4it Gold Credit Card
International medical and travel assistance
This benefit allows you and your immediate family travelling with you outside your principal country up to 90 days to avail:
- Medical telephonic advice
- Connecting you with local medical service provider
- Someone to monitor your medical condition till you are well.
Learn more here.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
- Go4it Gold Credit Card
- Visa Gold Debit Cards
Multi-trip Travel Insurance
Enjoy your travel experience with Multi-trip Travel Insurance. Some of the benefits include:
- Emergency Medical Expenses up to USD 1,000,000
- Hospital Daily Cash $100 per day up to USD 3,000
- Trip Cancellation/Curtailment up to USD 7,500
- Delayed departure up to USD 1,000
- Baggage delays up to USD 500
- Loss of personal belongings up to USD 2,500
Learn more here.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- U By Emaar Signature Credit Card
- Signature Debit cards.
Purchase Protection
Enjoy Purchase Protection with Visa Infinite Card with peace of mind against theft or accidental damage of purchased items. Learn more here.
Eligible Cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
The Entertainer
Enjoy complimentary 2-for-1 deals on food, entertainment and shopping plus more than 500 travel discounts with The Entertainer. Simply download The Visa Offers MENA mobile app from your app store and register with your Emirates NBD Visa Card to explore the offers.
Learn more here.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
- Infinite Debit Cards
Bicester Village Shopping Collection
The Bicester Village Shopping Collection™ is where world-leading brands offer savings up to 60% and more at luxuriously appointed boutiques, all year round.
Emirates NBD Visa cardholders get access to:
- A VIP invitation (with an additional 10% discount at boutiques)
- 15% discount on shopping packages
- 15% discount on chauffeur drive at participating villages
- 15% discount on Shopping Express
- Access to VIP lounges (subject to availability)
Visit The Bicester Collection to learn more or avail these offers.
Visa Luxury Hotel Collection
Enjoy your stay in over 900 of the world’s most intriguing and prestigious properties or boutique gems.
Learn more here.
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
- Visa Infinite
- Visa Platinum Debit cards
Visa MENA offers
Download the Visa MENA mobile app, register with your Emirates NBD card and get exclusive 2-for-1 deals on food, entertainment and shopping.
Learn more here.
Eligible Cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
- Visa Infinite
- Visa Platinum Debit cards
Booking Bash
Enjoy complimentary BB (Booking Bash) Pro Subscription which will allow you to access a list of amazing discounts:
- Adventurer 12 months -All cards will enjoy preferential pricing, up to 50% discounts.
- Ultimate 12 months - Visa Infinite and Signature will enjoy additional discounts.
Redemption Process:
- Visit bookingbash.com or download Booking Bash App.
- Click on Visa Offer on Homepage or on “BB-Pro” icon.
- Enter first 6 Digit Visa card number to check eligibility.
- Based on Eligibility – Customer will be redirected to Adventurer or Ultimate pass.
- New User: create an account with your personal email address; complete the verification and registration process.
- Existing User: login through the bookingbash.com or BookingBash App.
- Offer will be activated.
Learn more here
Eligible cards:
- Etihad Guest Visa Elevate
- Skywards Infinite Credit Card
- Etihad Guest Visa Inspire
- Skywards Signature Credit Card
- Visa Infinite Credit Card
- U By Emaar Infinite Credit Card
- Visa Flexi Credit Card
- Visa Platinum Credit Card
- U By Emaar Signature Credit Card
- Go4it Platinum Credit Card
- Go4it Gold Credit Card
- Visa Gold Debit Cards
Effective from 1st February 2025, all Emirates NBD Credit Cardholders will need to maintain a monthly minimum spend of AED 5,000 during the month the respective benefit was utilized. If the spend is below the required amount, where applicable, the cardholder will be charged a fee equivalent to the benefit utilized on their credit card.
UAE
