Apply for travel insurance on your credit card

You get free travel insurance with our Visa Infinite and Visa Signature credit and debit cards

How to apply

If you buy an air ticket with a Visa Infinite or Visa Signature debit or credit card, you’re entitled to complementary multi-trip travel insurance.

You can apply for the insurance and print out your certificate on this link: https://cardholderbenefitsonline.com/search-service

For further information and terms and conditions, please visit https://cardholderbenefitsonline.com/ and log in using your Visa card number.

Benefits covered

Type of insurance	Visa Infinite	Visa Signature
Accident	Adult: International trips: USD 500,000 Domestic trips: USD 50,000 Children: USD 5,000	Adult: International trips: USD 500,000 Domestic trips: USD 50,000 Children: USD 5,000
Accidental death	100% of the benefit amount	100% of the benefit amount
Permanent partial disability due to accident	% of the benefit amount as per scale	% of the benefit amount as per scale
Permanent total disability due to accident	100% of the benefit amount	100% of the benefit amount
Medical
Emergency medical expenses	USD 2,500,000	USD 500,000
Dental expenses USD 10,000	Dental expenses USD 10,000
Deductible	USD 100 for domestic trips Nothing for international trips	USD 100 for domestic trips Nothing for international trips
Emergency repatriation expenses	USD 2,000,000	USD 500,000
Hospital benefit	USD 100 per day, up to USD 3,000	USD 50 per day, up to USD 1,500
Emergency family repatriation	USD 600 per day, up to USD 500,000	Economy return flight
Return of mortal remains/burial expenses	USD 5,000	USD 5,000
Travel inconvenience
Trip cancellation/curtailment	USD 7,500	USD 5,000
Accompaniment of minor/child repatriation	Economy flight	Economy flight
Missed departure (international trips only)	Up to USD 1,500 annually	Up to USD 1,000 annually
Deductible	USD 50	USD 50
Missed connection (international trips only)	USD 500	USD 500
Personal property	USD 2,500	USD 1,000
Single article limit	USD 375	USD 150
Valuables limit in total	USD 375	USD 150
Deductible	USD 50	USD 50
Trip delay	up to USD 75 per hour and a maximum of USD 1,000	up to USD 42 per hour and a maximum of USD 1,000
Deductible	4 hours	4 hours
Baggage delay	up to USD 42 per hour and a maximum of USD 500	up to USD 42 per hour and a maximum of USD 500
Deductible	4 hours	4 hours
Loss of money	USD 375	-
Deductible	USD 50	-
Loss of travel documents	USD 750	-
Deductible	USD 50	-
Hijack	USD 125 per day up to USD 2,500	USD 25 per day up to USD 500

Making a claim

To submit a claim, call Emirates Insurance Company at +971 (04) 253 6024 or email us at creditcardclaims@crawco.me.

Please provide:

Your name
The first 9 digits of your covered card number
Your address
The section under which you wish to make a claim
Brief details of your claim

Please note: You must notify the insurer within 90 days of the incident or loss, and provide a completed claim form with any relevant additional information you may have.