Airport lounge access for Mastercard Cardholders

Enjoy free access to some of the best airport lounges with an eligible Mastercard credit cards

Experience hassle-free and seamless entry to airport lounges

Enjoy free access to some of the world’s best airport lounges every time you travel. You just need to generate and present the QR code or membership number from the Mastercard Travel Pass app to the lounge reception to gain entry.

Below changes will be effective 1^st May 2025:

All MasterCard holders need to enrol for the MasterCard Travel Pass to access the Airport Lounge, in case already enrolled, customers need to re-enrol starting 1^st May 2025.
Lounge Access through Master Titanium will be discontinued and will be replaced with Flight Delay Pass.
Capping to be introduced as per table below:

	Lounge or dining offer caps
Mastercard Platinum	4 airport lounge visits or dining offers per calendar year*
Mastercard World	8 airport lounge visits or dining offers per calendar year*
Mastercard World Elite	14 airport lounge visits or dining offers per calendar year*

*A calendar year is defined as the period starting from January 1st to December 31st in any given year. However, for 2025, the calendar year will be from May 1st to December 31st

The benefit depends on the card you hold

All ENBD Credit Cardholders will need to maintain a monthly minimum spend of AED 5,000 during the month the respective benefit was utilized. If the spend is below the required amount, where applicable, the cardholder will be charged a fee equivalent to the benefit utilized on their credit card.

Effective from 1^st May 2025, all MasterCard Cardholders (Primary and Supplementary) will need make a minimum spend of USD 1, internationally either at point of sale or e-commerce, 3 calendar months prior to the lounge visit.

An international transaction refers to any purchase or payment made physically at a point of sale outside of the country where your card is issued from, or a payment or purchase made online from an international website or merchant.

How to access the lounges

Enjoy a contactless digital experience with Mastercard Travel Pass:

Download the 'Mastercard Travel Pass' app from Google Play or the App Store
Register your eligible Mastercard
See the lounges near you and check if you are eligible for complimentary
Generate and present the app QR code or membership number to the lounge receptionist to access the lounge.
To enjoy the benefits of this programme, you need to register your eligible MasterCard on the Mastercard Travel Pass App. Click here to download the App.

FAQs

Do supplementary card holders get airport lounge access as well?

Yes, supplementary card holders get the same airport lounge access benefits as the primary card holder once they register their details at Mastercard Travel Pass.

How many yearly complimentary accesses do I get?

As of May 1st, 2025, lounge accesses or dining offers for Platinum, World and World Elite Mastercard Cards will be capped as mentioned above.

Please note that cardholders can choose either airport lounge access or airport dining offers, but both benefits contribute to the total number of the above caps.

What will happen to my lounge benefit once the new requirement comes into effect?

From 1st May 2025, you will need to log onto the Mastercard Travel Pass app to re-enter your card details if you already have an account. If you do not have an existing account, you will need to register.

Once you do this, any transaction you made with a minimum international transaction of USD 1 or its local currency equivalent from February 1st, 2025, to April 31st, 2025, will give you access to complimentary airport lounge for 3 calendar months from the date of the transaction. To extend further, you will need to continue using your card for an international transaction of minimum of USD1 extending your access for 3 calendar months from the date of the last transaction.

However, if you did not spend a minimum of USD 1 (local currency equivalent) from January 1st to April 31st, then your lounge access benefit will be limited to 1 complimentary access for dnata Platinum, Mastercard Platinum, Lulu 247 Platinum, dnata World and Marriot Bonvoy World, and 2 complimentary accesses for Marriot Bonvoy World Elite Mastercard effective 1st of May. If after using your complimentary access, you still do not make an international transaction, you will not be able to access the airport lounge unless you make a payment of USD 32 on your Mastercard card.

If my lounge benefit is paused because I did not make an international transaction, how can I regain my lounge benefit?

If your lounge has been paused, you may regain access by making an international transaction of a minimum of USD 1 (local currency equivalent) on your card at point of sale or online (e-commerce). Your access will be re-instated after up to 72 hours.

What if my card is issued is after 1st May 2025, how will I get my lounge access?

Upon 1st time enrollment post 1st May 2025 into the Mastercard Travel Pass app, you will be eligible for 1 complimentary access for dnata Platinum, Mastercard Platinum, Lulu 247 Platinum, dnata World and Marriot Bonvoy World, and 2 complimentary accesses for Marriot Bonvoy World Elite Mastercard immediately after your enrollment.

This applies to all customers who have newly enrolled or are re-enrolling their cards.

However, in case of multiple re-enrollments of the same credit card, you will not be eligible for the complimentary lounge access if already utilized. To unlock additional accesses as per your card tier, you will be required to make at least one USD 1 international transaction (local currency equivalent) at point of sale or ecommerce.

Can my transactions prior to my re-enrolment into the Mastercard Travel Pass help me meet this new requirement?

If you made a transaction between January 1st, 2025, and April 31st, 2025, you would meet the new requirement. Any transaction made before the January 1st, 2025, is not counted.

Can I use any unused lounge accesses from the previous year?

No, all lounge accesses should be used within the calendar year. Lounge access may not be carried to the following year if unused by December31st.

Where can I see the number of lounge accesses I have at any given time?

You may log into your Mastercard Travel Pass app and see the number of accesses you have available. If your accesses have been paused because you have not spent the minimum requirement, you will see this on the app and be reminded to spend to reinstate your access.

What is the dinning offers? Will this be considered as a lounge visit?

Yes, if you use the Airport dinning offer, the same will be considered as 1 Lounge visit.

Costa Complimentary Food and/or Drink items in Dubai Airports is part of the dinning offers.

Refer the below link for more details: Click here

How do I apply for the Flight Delay Pass?

You may avail the airport lounge by following the below mentioned steps.

Download the MasterCard Travel Pass App
Click on the Flight Delay Banner
Register your flight 24 hours prior to departure time.
You will receive a flight registration confirmation email. Eligible lounges can be viewed from the enclosed link on the email.
In case the registered flight is delayed, you will receive a notification via SMS and a Lounge pass via email which can be used in eligible lounges.

How can I communicate my flight delay?

Once the flight details are added in the app, the app will track the flight status from its end.

How lounge will be Lounge voucher be valid for?

In case you have receive a lounge voucher, the same will be valid for 24 hours.

Where can I see the lounges which are eligible as part of this program?

Once you register your flight on the Mastercard Travel Pass app, you will receive a confirmation emailer with your flight delay & the list of lounges which are eligible.

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