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Download
the Emirates NBD Mobile App
Opening an account has never been this easy!
Now you can open your account instantly with just a few taps on your smartphone.
Scan the QR code to start
OR
Continue your
application online
Apply for an account using your browser
Please make sure you have:
Active UAE mobile number
Aged 18 and above
Emirates ID and passport
Proof of income
U By Emaar infinite Credit Cards
Distinctively Rewarding
One that rewards you with enriching experiences everyday
Rewards
Earn 1.5% back as Upoints for all your spends and 5 times more Upoints for all Emaar spends
Airport Lounge Access
Complementary access to over 850 Premium Airport Lounges globally
Valet Parking
Enjoy complimentary Valet parking at The Grand parking in Dubai Mall
Movie Tickets
Get an Exclusive Buy-One-Get-One free at Reel Cinemas with a Complimentary soft drinks and popcorn
Stay
Enjoy 7.5% back when you stay at Emaar Hotels
What’s more? You can save 10% and get a complimentary upgrade to a suite on hotel stays as well.
Moreover, You can also get 20% off Spas at Emaar Hospitality Group Hotels
Dine
Enjoy 7.5% back when you dine at restaurants
Enjoy up to 30% off on F&B at Emaar Hospitality Group including atmosphere and toko restaurant
Play
Enjoy up to 30% off on entertainment
Enriching experiences
Enjoy up to 30% off on Entertainment at Emaar Entertainment Group including The Dubai Underwater Zoo, Kidzania and Dubai Ice Rink
Buy one get one free on movie experiences
Complimentary soft drinks and popcorn with every movie
Upoints
Get rewarded for
Shopping at your favourite malls, hotels & more
Earn Upoints for every spend and redeem them instantly at over 1500+ stores across your favorite brands.
Earn 1.5% back as Upoints for all your spends
Enjoy 5 times more when you spend in Emaar
Earn 25% of the Base Upoints when you spend in Grocery and Supermarkets
Earn 10% of the Base Upoints when you spend in Petroleum and Government Services
Earn 10% of the Base Upoints when you spend in Telecommunication Payment
Airport Lounge Access
Indulge in our
comfortable premium lounges
Unlimited access to over 850 airport lounges globally, irrespective of your airline or travel class.
Complementary access to
Over 850 Premium Airport Lounges
Exclusive for the
Cardholder and up to one guest.
Golf Privileges
Tee off and conquer new terrains
Swing, shank, press, hook and much more at 5 golfing locations
- The Track Meydan Golf Club
- Trump Golf Club
- Arabian Ranches Golf Club
- Sharjah Golf and Shooting Club
- Yas Links Golf Club
Contactless Payments
Pay on the go with Emirates NBD Cards
Use your phone or smartwatch to make quick and secure contactless payments with your Emirates NBD Cards.
Easy Installment Plans
Shop your heart's content, pay in small amounts!
With the 0% Installment Plan from Emirates NBD Credit Cards. From electronics, jewellery, home decor, travel & entertainment and many more, shop at our wide range of participating merchants.
Benefits from Visa
More advantages exclusively for you
Financial Benefits
Your one stop to all your financial needs
Security Benefits
Alerts and assistance for your security
Insurance Benefits
We have got you covered wherever you go
Your online marketplace for deals and discounts
Whether you are shopping for electronics, paying your bills or buying tickets for entertainment venues, flights or hotel bookings, experience the convenience of shopping on Skyshopper.
Flights and hotel bookings
Electronics
Entertainment
Utility payments, such as Dewa, Du, Etisalat & Salik
Deals and Offers
Discounts and offers in 3,100 locations and counting.
With Emirates NBD Credit Card is loaded with lots of features and benefits.
Since you opened this page
People have used their Emirates NBD Credit Card.
Why don't you join them?
"One of the best credit cards in UAE.
From the discounts on dining to easy installment plans and cash on card"
Required Documents
Find out the Required Documents for Credit Cards
- Credit Card Application
- Original Emirates ID and copy along with Passport Copy for Identification
- Latest Salary Certificate for Salaried Individual
- Trade License for Non-Individual
- Latest 3 Months Bank Statements (Mini ATM statement incase Bank Statements were not original)
- Security Cheque
Please Note:
- This document checklist contains the list of all the essential documents required to process your request.
- If any of the required documents as per the checklist are missing, the process of the application may be delayed.
- Additional documents may be required at the Bank's sole discretion.
- Please ensure all documents are in order as per the checklist before visiting the branch, for quick processing and faster turnaround times.
- Credit Card Limit Increase
- Original Passport/Emirates ID Emirates along with the ID Copy and Passport Copy with Visa Page for Identification
- Salaried Individual banking with ENBD
- Latest Salary certificate (Not more than 1 month old)
- Pay slip in case of salary variance over 10%
- Non-Salaried banking with ENBD
- Latest Salary certificate (Not more than 1 month old)
- Pay slip in case of salary variance over 10%
- Latest 3 months original Bank statements
- Self-Employed
- Valid trade license
- MOA (Memorandum of Association)
- Latest 3 months Bank statement of the company (or if holding an individual account with another bank, latest 3 months bank statement will be required) incase if customer Non ENBD account hold
Please Note:
- This document checklist contains the list of all the essential documents required to process your request.
- If any of the required documents as per the checklist are missing, the process of the application may be delayed.
- Additional documents may be required at the Bank's sole discretion.
- Please ensure all documents are in order as per the checklist before visiting the branch, for quick processing and faster turnaround times.
- Supplementary Credit Card Application
- EIDA/Passport of the Supplementary Applicant for Identification
- Original Credit Card of the primary cardholder for sighting
Please Note:
- This document checklist contains the list of all the essential documents required to process your request.
- If any of the required documents as per the checklist are missing, the process of the application may be delayed.
- Additional documents may be required at the Bank's sole discretion.
- Please ensure all documents are in order as per the checklist before visiting the branch, for quick processing and faster turnaround times..
What are people asking?
- What is the Emirates NBD U By Emaar Visa Credit Card?
The Emirates NBD U By Emaar Visa Credit Cards is a co-branded card between Emirates NBD and Emaar Group. The Emaar loyalty program U By Emaar currently operates across the Emaar Hospitality and Entertainment Group offering customers rewards (Upoints), discounts and benefits.
With the Emirates NBD U By Emaar Visa Credit Cards you will now be able to earn and redeem Upoints across 1,500 Emaar entities including Emaar Malls, Emaar Hospitality Group, Emaar Entertainment and Emaar Community Centres.
- Which are the participating Emaar entities?
You'll be able to redeem your Upoints at the below cites Emaar entities:
Emaar Malls Emaar Hospitality Group Emaar Entertainment Group Emaar Communities Other Entities The Dubai Mall The Address Hotels & Resorts Reel Cinemas The Meadows Souq Dubai Opera Dubai Marina Mall Vida Downtown, Rove Hotels Dubai Aquarium & Underwater Zoo The Springs Souq Pier 7 Montgomerie CLub, Arabian Ranches Golg Club Kidzania The Greens Villa At the Top Burj Khalifa Dubai Polo Equestrian Club VR Park, Dubai Ice Land The Arabian Ranches Souq & Village - Will the card have more than one type (Generic, Gold, etc.)?
Yes. Emirates NBD U By Emaar Visa Credit Cards is available in three variants: ‘Infinite’, ‘Signature’ and ‘Family’.
- What are the main benefits of the Emirates NBD U By Emaar Visa Credit Cards?
The below benefits are offered only on the Primary Credit Cards and not valid on Supplementary Credit Cards. However, the supplementary cardholder will continue to enjoy the benefits offered by Emirates NBD and Visa.
Benefits / Card Type Family Signature Infinite Emaar Hospitality Group Discount 20% 25% 30% Emaar Entertainment Group Discount 30% 30% 30% Buy 1 Get 1 Free @ Reel Cinemas Yes Yes Yes Free Popcorn & Drink No Yes Yes Late Checkout, Room Upgrade with Free Breakfast No Enhanced Room Suite Delivery Services (The Dubai Mall) No Yes Yes Unlimited Access to 850+ Airport Lounges No Yes Yes Golf Privileges across the UAE No No Yes Valet Parking (Grand Parking - The Dubai Mall) No No Yes Fashion Lounge Access (The Dubai Mall) No No Yes 2% Land Registration Waiver No No Yes 2-year Free Service Fee on Properties Purchased from Emaar No No Yes General Domestic / International Spends (non-Emaar) 10 Upoints per
AED 100 spent (1% back)12.5 Upoints per AED 100 spent
(1.25% back)15 Upoints per AED 100 spent
(1.5% back)Spends at Emaar
(Retail, Grocery, Dining)50 Upoints per AED 100 spent
(5% back)62.5 Upoints per AED 100 spent
(6.25% back)75 Upoints per AED 100 spent
(7.5% back) - I am a U By Emaar Infinite Credit Card holder. Do I have complimentary airport lounge access for my guest?
Being a U By Emaar Infinite Credit Card holder, you can enjoy unlimited complimentary lounge accesses to 850+ airports globally, for yourself and 1 guest per visit. Additional guests will be charged to your card at the rate of $27 each guest per visit.
Useful Links & Documents
AIRPORT DINING DISCOUNT PROGRAM
Visa has partnered with DragonPass to exclusively offer an airport dining discount program for MENA Cardholders:
Download the "DragonPass Dine & Travel" mobile app.
200 + restaurants globally, made up of key locations in both MENA home markets and travel corridors
Discounts vary by merchant, and are visible in the mobile app
Process:
Cardholders must first register for the app
Once registered, Cardholders can search for restaurants in airports they are travelling to or from
If Cardholders wish to utilize a discount at a restaurant, they
- Visit the restaurant
- Advise the restaurant staff they are going to utilize their DragonPass Dine & Fly discount
- Choose the restaurant within the app
- Select 'Redeem'
- Then present their phone with barcode screen to restaurant staff
- Updated bill with discount applied will be provided
Terms and conditions apply.
CONCIERGE DIGITAL SERVICES
As a Visa Infinite cardholder, you now have access to a digital concierge channel in addition to telephone and email service. The digital concierge is a fully mobile responsive portal , enabling you to search and book on the go. You will also be able to talk to our Lifestyle Managers any time of day and night via the Live Chat.
Visit www.visaconciergecemea.com to access the online platform and discover Visa Infinite’s premium world :
- Browse and book flights, hotels , car rental on the go .
- Reserve tables online via a click of button in premium restaurants, including those that are hard to get.
- Select and book tickets & hospitality packages for most exclusive music, theatre and sporting events.
- Browse through the collection of benefits covering vast range of products and services.
THE ENTERTAINER
Visa is pleased to announce partnership with The ENTERTAINER to provide buy one get one free offers through their selected merchant partners in the UAE, KSA, Qatar, Kuwait, Bahrain, Oman, Lebanon, and Jordan for Visa Infinite Cardholders . Cardholders will also have access to 5,000+ discounts on excursions and attractions in key travel destinations.
Visa Infinite Cardholders will be granted 3 offers at 60 selected merchants and will have access to offers in all the markets. The offer vouchers will be refreshed once a quarter.
Simply visit the app store and download the app titled ‘Visa Offers MENA’, and input their 16 digit eligible Visa Infinite card to complete registration. The app is also accessible through the Visa Explore application.
For more information and a full list of countries please visit, www.visamiddleeast.com/EntertainerOffers
BICESTOR VILLAGE SHOPPING COLLECTION
Bicester Village Shopping Collection is a collection of luxury brand outlet Villages offering the authentic previous seasons' collections of the world’s leading designer fashion and lifestyle brands with up to 60% off the recommended retail price.
- Receive a VIP voucher for an additional 10% savings on purchases at any of the Bicester Village Shopping Collection locations in Europe
- Enjoy 15% off the ticket price for the Shopping Express® luxury coach service, Shopping Packages and Chauffeur drive service
The VIP voucher can be downloaded by visiting https://www.thebicestervillageshoppingcollection.com/visa-premium-en.
For more information about this offer, visit the Visa Merchant Offer Resource Center.
FAIRMONT OFFERS
With more than 70 hotels globally, the Fairmont collection boasts some of the most iconic and distinctive hotels in the world. To redeem the "Visa 15% Off Plus More" offer and view participating hotels, please visit www.fairmont.com/americas/visa save plusmore or call 1-800-257-7544 and be sure to include Promo Code PVI1 when calling.
- Stay 2 Nights and Get 15% Off
- $50 Hotel Credit ( Per 2 Night Minimum Stay)
Offer valid until December 31, 2020
AVIS CAR RENTAL SERVICES
Avis Car Rental operates one of the world’s best known car rental brands with a truly global footprint .
Following discounts and privileges are available at Avis for Visa Infinite Cardholders:
- Up to 35% discount on Standard Rates
- U p to 30% off of International Leisure rates
- Simply visit www.avisworld.com/visa to avail the discount
MULTITRIP TRAVEL INSURANCE
Your Visa Infinite Cardholders should never have to consider the little practical details we have them covered. With multi trip travel insurance , Visa Infinite Cardholders can simply focus on enjoying unique experiences.
Details of cover:
- Personal Accident Benefits up to US$ 500,000 (International)*
- Personal Accident Benefits up to US$ 100,000 (Domestic)
- Emergency Medical Expenses up to US$ 1,000,000
- Evacuation and Repatriation Expenses up to US$ 500,000
- Hospital Daily Cash $100 per day up to US$ 3,000
- Trip Cancellation/Curtailment up to US$ 7,500
- Delayed departure up to US$ 1,000
- Baggage delay up to US$ 500
- Loss of personal belongings up to US$ 2,500
- Covers Cardholder, spouse and up to 5 children; age limit of 80 for all
For more information Cardholders should visit www.Cardholderbenefitsonline.com
*Starting from June 1st 2019
PURCHASE PROTECTION
Purchase Protection provides Visa Infinite Cardholders with extra peace of mind, whatever they choose to buy it protects against the theft or accidental damage of purchased items
- Full payment of purchased items must be made with their Visa Infinite card
- New item purchases only
- Coverage for a maximum of 365 days from date of purchase
- Maximum of 48 hours from date of incident to submit a claim
- Cardholder must report within 24 hours in case of theft
Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions.
GLOBAL CUSTOMER ASSISTANCE SERVICES
GCAS exists to provide our Infinite Cardholders with the personal support and world class customer service they expect when they are travelling, providing essential services when they need it most.
- Lost or stolen card reporting
- Emergency card replacement
- Emergency cash up to US$5000
- Emergency payment authorization
For more information, call 971 (0) 4 361 1234
HOTELS.COM DISCOUNT
Visa has partnered with Hotels.com to offer Visa Cardholders an 8% discount on hotel stay bookings.
- Cardholders simply need to visit www.hotels.com/visa and at point of payment input their eligible Visa card and promo code "VISA8" to receive the discount
- URL only shows hotels that are participating in the promotion
- The promotion discount is 8%, and T&Cs apply
- Offer is valid until Dec 31st 2020
AIRPORT DINING DISCOUNT PROGRAM
Visa has partnered with DragonPass to exclusively offer an airport dining discount program for MENA Cardholders:
Download the "DragonPass Dine & Travel" mobile app.
200 + restaurants globally, made up of key locations in both MENA home markets and travel corridors
Discounts vary by merchant, and are visible in the mobile app
Process:
Cardholders must first register for the app
Once registered, Cardholders can search for restaurants in airports they are travelling to or from
If Cardholders wish to utilize a discount at a restaurant, they
- Visit the restaurant
- Advise the restaurant staff they are going to utilize their DragonPass Dine & Fly discount
- Choose the restaurant within the app
- Select 'Redeem'
- Then present their phone with barcode screen to restaurant staff
- Updated bill with discount applied will be provided
Terms and conditions apply.
FRAUDULENT CARD MISUSE PROTECTION
All Visa Infinite cards will be protected against unauthorized transactions or fraudulent use of their card by unrelated third parties This insurance benefit will provide reimbursement up to USD 3,000 per occurrence with USD 5,000 annual aggregate limit for Visa Infinite Cardholders.
Cover applies to:
- Unauthorized charges as a result of loss or theft of their Visa Infinite card*
- Unauthorized charges incurred when the Visa Infinite card remained in the Cardholder's possession through*:
- In store
- Telephone
- ATM withdrawals
- On line purchase(s)
by using Cardholders' eligible card information
(*) Fraudulent Card Misuse Protection T&Cs apply
Charges incurred by a resident of Cardholder's household or by a person entrusted with their card or losses that result from or are related to business activities are not covered.
Principal conditions include:
- Cardholder must report unauthorized charges, loss or theft of the card to the Issuer immediately and provide written notice of the claim within 30 days
- For potential claims advices, Cardholder should follow the instructions described on the benefits portal and within their benefit terms and conditions
- As for all our insurance benefits, Cardholder accounts must be valid and in good standing for coverage to apply
Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions.
For more information please visit https://cardholderbenefitsonline.com.
INSURANCE CLAIMS PROCESS
Claims Process:
Cardholders should email creditcardclaims@crawco.me with the following information:
- Cardholder's name
- First 9 digits of covered card number
- Cardholder's address
- The policy or section under which the claim applies
MEDICAL TRAVEL INSURANCE
Your Visa Infinite Cardholders can travel the world knowing that their elite status will keep them protected.
- Telephone medical advice
- Medical service provider referral
- Monitoring medical condition pre & post hospitalization
- Essential medicine and equipment delivery
- Dispatch of physician to Cardholder location
- Medical evaluation and repatriation
- Legal referral
- Interpreter referral
For more information , call +44 (0) 208 762 8373.
Enjoy Complimentary delivery service at The Dubai Mall
Complimentary valet parking at The Grand Parking, The Dubai Mall
Complimentary access to The Dubai Mall Fashion Lounge for the card owner + 1 guest per visit
Complimentary in mall chauffer service at the Fashion Lounge at The Dubai Mall
Terms & Conditions on earnings
Retail spends made under category “Insurance”, “Car dealership related ”, “Grocery and Supermarkets”, “Quick Service Restaurants” (i.e. fast food restaurant) and retail spends originating in “European Union (EU) countries”, will earn 25% of the Base Upoints and Retail spends made under category “Petroleum”, “Transit”, “Government Services”, “Utility Payments”,“Telecommunication Payment”, “Education”, “Real estate”, will earn 10% of the Base Upoints.
Effective 1 November 2019, retail spends made under the category “Quick Service Restaurants” (i.e. fast food restaurant) and spends originating in “European Union (EU) countries”, will earn 25% of UPoints.
AIRPORT LOUNGE ACCESS
Indulge in our comfortable premium lounges
Unlimited access to over 1,000 premium airport lounges in more than 300 cities worldwide. Applicable to all airlines and travel classes. Simply present your Emirates NBD Card(s)* at any participating Lounge Key Program airport lounge reception for immediate entrance and enjoy the experience.
Please note the below to avoid a hassle free experience
Cardholders enjoy unlimited complimentary visits for self and 1 guest per visit.
Additional guests will be charged to the cardholder
Cardholders should mention Lounge Key to reception staff.
Download the Smart phone app so you have access to the latest lounge information, while travelling. Create username and password by visiting www.loungekey.com and click on APP SIGN-UP
For any inquiries on Lounge Key, cardholders can click on the 'Contact Us; link via Lounge Key's website or App.
*Applicable Cards: Visa Infinite, Skywards Infinite & U By Emaar infinite
CONCIERGE
Let us open doors for you
Being an Emirates NBD Credit Card(s)* holder rewards you with all its luxurious benefits. Relax and let the expert concierge team run all the errands for you. A list of services to enhance your experience are:
Pickup and delivery of car in Dubai and Abu Dhabi for Car servicing and Car registration once a year
| Credit Card | Airport transfers | Submission of visit visa at Dubai and Abu Dhabi airport |
Local Courier Service |
|---|---|---|---|
| Visa Infinite Credit Card | Up to 4 drops per calendar year in the UAE |
6 times in a year | Up to 12 times per calendar year within UAE |
| Skywards Infinite Credit Card | Up to 4 drops per calendar year in the UAE |
6 times in a year | Up to 12 times per calendar year within UAE |
| Skywards Signature Credit Card | Up to 2 drops per calendar year in the UAE |
4 times in a year | Up to 6 times per calendar year within UAE |
| dnata World Credit Card | Up to 4 drops per calendar year in the UAE |
6 times in a year | Up to 12 times per calendar year within UAE |
| Marriott Bonvoy™ World Mastercard® Credit Card | Up to 4 drops per calendar year in the UAE |
6 times in a year | Up to 12 times per calendar year within UAE |
| LuLu 247 Platinum Mastercard Credit Card | Up to 2 drops per calendar year in the UAE | 4 times in a year | Up to 6 times per calendar year within UAE |
Terms and Conditions
- To avail of these services contact our dedicated Concierge Desk on +971 4 704 7110 between 8:30 am to 5:30 pm, Saturday to Thursday or visit emiratesnbd.theconciergecompany.com
- Services available only if payment is made using your Emirates NBD Credit Card(s)*.
- All bookings should be made 2 working days prior to the service date. Requests received between 8.30 am and 5.30 pm from Saturday to Thursday (excluding public holidays) will be accepted.
- Benefit available only when travel tickets are purchased with the Emirates NBD Credit Card(s)*.
- A one-way transfer is considered a drop from airport transfers.
- Inter-Emirate transfers are not applicable. Only valid for transfers within city limits.
*Applicable Credit Cards: Visa Infinite, Skywards Infinite, Skywards Signature, dnata World & Marriott Bonvoy™ World Mastercard® Credit Card, LuLu 247 Platinum Mastercard
GOLF PRIVILEGES
Tee off and conquer new terrain at the top 5 golf courses
across the UAE
Swing, shank, press, hook and much more at below 5 golfing locations
- The Track Meydan Golf Club
- Trump Golf Club
- Arabian Ranches Golf Club*
- Sharjah Golf and Shooting Club
- Yas Links Golf Club
Please note the below to have a complete Golfing experience:
You can now choose from the available slot and also be guaranteed to play on your chosen date.
To book yourself complimentary rounds at any of these stunning courses in the UAE, simply click here and follow the steps
A 'no show' fee will be charged if you do not show up at a booked game. Charges vary from course to course.
A nominal processing fees of AED 30 is applicable per booking.
Terms and conditions apply
- Golf usage is capped based on the card type as outlined below:
- Once a Month: Business Rewards / Corporate and Diners Credit Cards
- Minimum spend criteria applies:
Products Usage in a Month Minimum Spend Skywards Infinite
Skywards Signature
Visa Infinite Credit
SPG
Dnata World
Marriott Bonvoy™ World Mastercard® Credit Card
LuLu 247 Platinum MastercardTwice in a month N/A
Business Rewards
Corporate Cards
Diners Club Credit CardOnce in a month AED 3,000 average per month
PROTECT PLUS INSURANCE
Protect Plus. Your Credit Card insurance
With Protect Plus Insurance, you can enjoy the spending power of your card with the assurance that, in the event of any unforeseen circumstances, your Emirates NBD credit card outstanding balance will be taken care of.
Enjoy two months complimentary cover and pay a nominal rate on the Credit Card outstanding balances thereafter. Protect Plus covers the following:
- Job loss cover
- Loss of life
- Permanent total disability
- Critical illness
- Hospital cash benefit
You are automatically enrolled into Protect Plus. If, at any time, you wish to cancel Protect Plus, please call +971 600 54 0000.
In case of a Claim, you or your family needs to do approach ADNIC for notifying any claims but not later than 30 days from the date of the event
- By calling ADNIC contact center on 800 8040 (toll free)
- By E mail on ConsumerLinesClaims@adnic.ae
- By By fax on (02) 4080 644
In case you have not requested for Auto top up at the time of application but would like to do so, please call us on +971 600 54 0000 and we will help you activate the facility. Please ensure you have your Salik account number and PIN handy when you call us.
Please note that only one Salik account can be linked to the Credit Card. You can activate Salik Auto top up on your Supplementary Card/s also.
Click here for Protect Plus Terms & Conditions
UTILITY BILL PAYMENTS (AED Cards only)
Use your Emirates NBD Credit Card to conveniently pay your Etisalat, DEWA and Empost (Emirates Post) bills online.
EXTENDED WARRANTY
Use your Emirates NBD credit Card to pay for your purchases and items purchased may be eligible for the benefit of Extended Warranty. This benefit automatically doubles the original manufacturer's warranty for an item purchased with your Credit Card.
Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions.
INTEREST FREE DAYS
Your Emirates NBD Credit Card gives you a maximum of 55 interest-free days, provided you continue to pay your outstanding balance in full, by the due date.
INSTANT CASH
Enjoy instant cash at over 810,000 ATMs world wide
Enjoy instant access to up to 50% of your credit limit as cash with your Emirates NBD Credit Card at over 810,000 ATMs worldwide or over the counter at any bank branch around the world that displays the VISA or MasterCard symbols. A cash advance fee (or foreign currency equivalent, where applicable), whichever is higher, will be charged.
FLEXIBLE PAYMENT OPTION
Don't let money come in the way of living a comfortable life
Your Emirates NBD Credit Card gives you the flexibility to pay as little as 5% of the outstanding balance each month, and carry forward the balance to the next statement. You can choose to pay 5%, 10%, 25%, 50% or 100% of your card outstanding balance every month.
Choose from the following convenient options to make your card payments:
- Standing Instruction to debit your Emirates NBD Savings or Current account
- Online payment if you are an Emirates NBD Savings/Current account holder
- Cash payment through Emirates NBD branches, Cash Deposit Machines in Emirates NBD Branches and through Al Ansari Exchange and UAE Exchange branches *
- Cheque payments to Emirates NBD Card Payments Division, P.O.Box 31813, Dubai, UAE.
Please Note: * A nominal transaction fee of AED 3 per transaction will be charged for bill payments through Exchange Houses, payable directly at the time of making the payment.
For more information, please call +971 600 54 0000
SMS ALERTS
Receive SMS alerts on every transaction made on your Card, so you can immediately identify any unauthorized use.
24 HOUR ASSISTANCE
Call +971 600 54 0000 for any queries related to your Card, 24 hours a day, 365 days a year.
ONLINE ACCESS
Enjoy online access to your Card Account from anywhere in the world, allowing you to monitor your card balances and transactions as well as make payments from your Emirates NBD Account.
INTERNATIONAL MEDICAL & TRAVEL ASSISTANCE
International Medical & Travel Assistance Service helps you and your immediate family when you are travelling together to a location outside of your principal country of residence for up to 90 days. Services such as medical telephone advice, putting you in touch with a local medical service provider and with someone to monitor your medical condition till you are well. Learn more about benefits click here
PURCHASE PROTECTION
When paying with your Visa Infinite card, you may benefit from Purchase Protection for lost, stolen or damaged goods purchased.
Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions.
FREE 24/7 ROADSIDE ASSISTANCE
Alerts and assistance for your security
Hassle free roadside assistance offered complimentary with your Emirates NBD Credit Card which includes recovery service, towing, fuel delivery and battery boost. The usage is limited to 3 times a year. For bookings call +971 4 273 2889
Roadside Assistance Terms & Conditions
- Roadside assistance usage per service is capped based on the cardtype.
- Usage is caped for each calendar year - January to December
- Towing services will be to the nearest workshop within the emirate only from the point of disablement.
- Services are available through out the United Arab Emirates.
- Inter-emirate towing will not be available.
- Only one service will be given to all customers in 24 hours
- RAC will only be responsible for the customer's cars while the car is in their custody
- Terms and Conditions are subject to change without prior notice
AIRPORT TRANSFERS
Smoother journey to the airport
Complimentary airport drops with concierge desk
Terms and Conditions
- To avail of these services contact our dedicated Concierge Desk on +971 4 704 7110 between 8.30 am to 5.30 pm, Saturday to Thursday.
- Up to 4 airport transfers per calendar year in the UAE.
- Services available only if payment is made using your Emirates NBD Credit or Debit Card.
- All bookings to be made 48 hours in advance and are subject to availability.
- Benefit available only when travel tickets are purchased with the Emirates NBD Credit or Debit Card.
- A one-way transfer is considered a drop from airport transfers.
- Inter-Emirate transfers are not applicable. Only valid for transfers within city limits
Get 50% discount on all domestic airport transfer when you ride with Careem using your Emirates NBD Credit or Debit Card.
To redeem:
- Download the Careem app
- Register your Emirates NBD Credit Card as a payment method on the app
- Enter the promo-code UAEVI50 when booking your ride
Terms and Conditions Apply
- Up to 4 airport transfers per calendar year in the UAE.
- Promotion valid for pickup or drop off at DXB, DWC and AUH Airports.
- Not applicable on GO (Pilot) bookings. Discount provided cannot be exchanged for cash or credit.
- Visit: www.visamiddleeast.com/careem for more details.
*Applicable Cards: Visa Infinite Credit Card, Skywards Infinite Credit Card and Skywards Infinite Debit Card
SALIK AUTO TOP UP
Top up & drive easy with SALIK Auto Top up
By activating the facility, you do not have to remember to recharge your Salik account when the balance reduces. Set up your Salik auto recharge through online or mobile banking. The Credit limit on your credit card is utilized to the extent of the top up amount. All Auto top ups initiated within your Credit Card statement cycle are included in your monthly Credit Card statement for payments.
You may choose Auto top up amount from any of the below plans:
- Plan 1: AED 50
- Plan 2: AED 100
- Plan 3: AED 200
You may call us on +971 600 54 0000 at any time to request cancellation of Salik Auto top up facility on your Card.
Please note: All RTA related usage on the Credit Card is governed by RTA terms and conditions. For details, please visit www.rta.ae The Credit Card related usage is governed by Emirates NBD Credit Card Terms and Conditions. For the latest Terms and Conditions, please click here.
DISCOUNTS ON AIR TICKETS AND
HOLIDAY PACKAGES
Time to tick things off your travel bucket list
Let us turn your travel dreams into reality with our 3% discount on air tickets & up to 7% discount on holiday packages. The discount can be accessed through the Emirates NBD Travel Desk. Discount is applicable on dnata base rate, excluding taxes and surcharges.
Call +971 4 7036575 to book your tickets and holiday packages from Saturday to Thursday (09:00AM - 5:30PM).
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