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You must be more than 18 years old and have:
An active UAE mobile number
An Emirates ID
Your passport
Proof of income
A minimum salary of AED 5,000
Fast, easy and secure
Add your Emirates NBD card to Fitbit Pay and pay with your watch
High level of security
Keep your transactions
(Card number) private
Accepted anywhere
Use Fitbit Pay at contactless payment terminals worldwide
Click here for Terms and Conditions.
*Fitbit Pay is available on Ionic, Versa and Fitbit Charge 3 Special Edition Smartwatch models.
To get started, download the latest version of the Fitbit app on your smartphone and make sure your Fitbit watch is charged.
Use Fitbit Pay anywhere you see the contactless symbol
Fitbit Ionic
Fitbit Versa
Fitbit Charge 3 Special Edition
What are people asking?
Fitbit Pay is a contactless payment solution that enables customers to make in-store purchases with their Fitbit Ionic and Versa smartwatches. You can use Fitbit Pay everywhere contactless payments are accepted.
Using Emirates NBD cards with Fitbit Pay is secure. There are number of security features Fitbit Pay transactions have. Some of them:
All Emirates NBD Debit and Credit Card holders using Fitbit Ionic or Versa can download the Fitbit app to their iOS or Android devices and use their watches.
Some of Versa models is not supporting Fitbit Pay, if Fitbit Pay is listed in the text surrounding the heart-rate sensor on the back of your watch, you can use Fitbit Pay.
Fitbit Pay uses Near Field Communication (NFC) to make contactless mobile payments. This ensures that Fitbit Pay will work everywhere contactless payment are accepted.
Near Field Communication (NFC) enables devices in close proximity to communicate without any physical contact. Payment transactions using NFC technology can be completed by simply waving the NFC enabled device on contactless terminals.
To get started, download the latest version of the Fitbit app on your smartphone and make sure your Fitbit watch is charged.
Fitbit Pay is a contactless payment solution that enables customers to make in-store purchases with their Fitbit Ionic and Versa smartwatches. You can use Fitbit Pay everywhere contactless payments are accepted.
Using Emirates NBD cards with Fitbit Pay is secure. There are number of security features Fitbit Pay transactions have. Some of them:
All Emirates NBD Debit and Credit Card holders using Fitbit Ionic or Versa can download the Fitbit app to their iOS or Android devices and use their watches.
Some of Versa models is not supporting Fitbit Pay, if Fitbit Pay is listed in the text surrounding the heart-rate sensor on the back of your watch, you can use Fitbit Pay.
Fitbit Pay uses Near Field Communication (NFC) to make contactless mobile payments. This ensures that Fitbit Pay will work everywhere contactless payment are accepted.
Near Field Communication (NFC) enables devices in close proximity to communicate without any physical contact. Payment transactions using NFC technology can be completed by simply waving the NFC enabled device on contactless terminals.
To get started, download the latest version of the Fitbit app on your smartphone and make sure your Fitbit watch is charged.
To pay with your watch:
To see your recent transactions in the Fitbit app:
You will receive an immediate notification after each transaction made using Fitbit Pay and will be able to see all transactions through the respective card statement in the Mobile Banking app.
To change your default card:
You don't need to have your phone nearby to use Fitbit Pay. After you set up Fitbit Pay, you can make payments from your watch and leave your phone at home.
No. Fitbit Pay is focused on enabling simple and secure in-store payments.
If your card is lost or stolen, please call Emirates NBD immediately on +971 600 54 0000 to report the same so we can block the card and replace it. After we block your card you will not be able to use Fitbit Pay. Since the payment cards on Fitbit Pay are digital versions of your physical payment cards, you need to remove the original payment card from Fitbit Pay and register the replacement card. Please remember that you will remain liable for all transactions on your card until the time of reporting the loss to the bank. Please refer to the terms and conditions of card use on our website.
If you lost your watch, you can remove or suspend the card you added to the device using the Wallet section of the Fitbit app. You can still make payments using the physical debit or credit card. Note that no one can use your watch to make a payment without first entering your personal 4-digit PIN code.
If you lost both devices, you can log into your fitbit.com dashboard on a phone, tablet, or computer to delete the cards you added to Fitbit Pay. You can still make payments using the physical debit or credit card.
Note that no one can use your watch to make a payment without first entering your personal 4-digit PIN code.
To delete your cards:
You can continue to use Fitbit Pay till your card expiry date. Once you receive and activate your renewed card, you will need to add it into Fitbit Pay.
Your Fitbit Pay transaction will be declined if your card is blocked or suspended.
If your old card was blocked when you placed a request for replacement, you will need to activate and add your new card to continue using Fitbit Pay.
No. Factory resetting your device will remove all payment cards registered on your device.
To factory reset a device, go to Settings -> About -> Factory Reset.
No. Fitbit Pay does not have access to your bank accounts.
You can register up to 6 cards.
You would need an internet connection to add cards / disable cards from Fitbit Pay. To make transactions, you do not need to have a cellular data or Wi-Fi connection.
You will get all the benefits, rewards and protection that your Debit or Credit Card currently provides when you pay with Fitbit Pay.
Please pay with your physical card and contact Emirates NBD at +971 600 54 0000 for further assistance.
No charges for using Fitbit Pay.
After completing a payment using Fitbit Pay, payment confirmation will be displayed on your watch screen. Additionally, you will continue to receive transaction alerts through SMS on your registered mobile number.
All data on your watch should be deleted before selling/giving away your device. You should also delete all cards you have added to Fitbit Pay. You should also remove your card if you temporarily provide your device to someone else; for example if you need it repaired. If you replace or update your device, you will need to add your card(s) to Fitbit Pay again.
Removing cards from Fitbit Pay will have no effect on your physical cards. You can continue to use your physical cards as you normally would. You can add your credit and debit cards back into Fitbit Pay at any time.
Yes, you can. Follow the same steps to add her Supplementary Card into Fitbit Pay but please note that since your mobile is registered to our system, you need to share Authentication code with her to verify the card. Once added, she can use her watch to make payments with her supplementary card.
In the event you are asked to provide the last 4 digits of the card when you make a Fitbit Pay transaction, you should provide the merchant with the last 4 digits of the virtual account number or token, as that was the account number used in the purchase.
The last 4 digits of the virtual account can be found by loading your card on your watch or by going into your Fitbit App to see Card Details.
To return something you bought with Fitbit Pay you'll need your store receipt, just like you would for any other purchase. If the merchant asks you to swipe your card, simply hold the back of your phone to the contactless payment terminal. For some returns, you might have to provide the last 4 digits of your virtual account number.
The card image may not be an exact match. Keep in mind this doesn't affect how your cards work with Fitbit Pay.
There could be a number of reasons for this:
Call us on +971 600 54 0000 or please visit XXXXX.
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