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Visa Platinum Business Debit Card

Cash is your past. Emirates NBD Visa
Platinum Business Debit Card is your future.
Apply Now

Visa Platinum Business Debit Card

Cash is your past. Emirates NBD Visa Platinum Business Debit Card is your future.

Apply Now

Welcome to your Emirates NBD Visa Platinum Business Debit Card.
It is your introduction to easier and more secure spending & banking,
all over the world.

Convenience
Security
Benefits

Your Visa Platinum Business Debit Card is as easy to use as a credit card and is accepted wherever you see the Visa logo. Enjoy greater security with the latest CHIP and PIN technology, allowing you to use your card safely at millions of retail outlets and ATMs worldwide. Cash is your past. Your Emirates NBD Visa Platinum Business Debit Card is your future.

Worldwide acceptance

Travel the world and enjoy the freedom of payment using your Visa Platinum Business Debit Card. Your Visa Platinum Business Debit Card is accepted at over 1 million Visa ATMs and over 24 million merchant establishments across the world, including department stores, retail shops, travel agents and cinemas.

Defined transaction limits

Your Visa Platinum Business Debit Card has clearly defined daily limits for both cash withdrawals at ATMs and for purchases at merchant outlets.
The table below highlights the daily limits on your Visa Platinum Business Debit Card.

	Amount
Daily Purchase Limit	AED 125,000
Daily Cash Withdrawal Limit	AED 50,000

The above limits are subject to available funds in your account and/or any Overdraft facility you may have. You can change your daily limits at any time through Online Banking or the Emirates NBD helpline on +971 600 54 0000.

Free SMS Alerts

Enjoy additional security with free SMS alerts for every transaction made on your Debit Card. You are automatically enrolled for this complimentary service. please call +971 600 54 0000
Contactless Payment
Your Debit Card offers a wide range of contactless payment options. Simply tap and pay with your Debit Card or make payments on the go, by adding your Debit card to your preferred mobile wallet. Enjoy easier and faster shopping experience. Payment options:
- Apple Pay
- Samsung Pay
- Google Pay
- Fitbit Pay
- Garmin Pay
- Contactless Cards
For more information click here

Enhanced security with CHIP and PIN
Your Emirates NBD Debit Card comes with CHIP and PIN technology, whereby you will be required to enter a unique PIN known only to you in order to complete your transaction. This ensures added security for all your retail transactions. To activate your Visa Platinum Business Debit card:
- SMS ‘ACT’ to 4459 from your registered mobile number
  You will get a call from 04 316 0505 in a few minutes to help you with your card activation
- Or call helpline +971 600 54 0000
- Or Insert your Debit Card at the ATM > Choose ‘Card Activation’ from the ‘Requests Menu
DoubleSecure - the safest way to shop online

In partnership with Visa through Verified by Visa, DoubleSecure enhances security for online transactions using your Debit Cards. DoubleSecure requires you to set and use a unique password for all your online transactions, just like you use your PIN at an ATM to withdraw cash. This ensures that only you are able to complete your online transactions using your Debit Card.

For more details on DoubleSecure, click here.
Zero Liability
Emirates NBD offers you protection against unauthorized use of your card, in case your card is lost or stolen. You are protected against charges for any unauthorized retail transactions on your card, from the time you notify the loss in writing to Emirates NBD.

Please note:
- Not valid for PIN based transactions - both ATM withdrawals as well as retail transactions on Chip and PIN terminals
- Loss of card should be reported by calling the Emirates NBD Helpline on +971 600 54 0000 and should be followed up with a written notification
- Cardholder will be liable for all transactions made on the card prior to reporting loss in writing to Emirates NBD
Emergency Cash & Card Replacement

In case of an emergency, you can get up to USD 5,000 as an emergency cash advance anywhere in the world. You can also request an emergency card replacement, should you lose your card while travelling. Simply call the Visa 24-Hour Alarm Centre on 8000 121, wait for the prompt, and then enter 866 654 0112 (UAE) or +1 303 967 1096 (international).
Emergency Medical/Legal Referral Service

Your Visa Debit Card entitles you to emergency medical and legal assistance anywhere in the world. You also have 24-hour enquiry services, travel information and other services from interpreters to technicians. To make use of this service, please ensure you purchase your travel using your Emirates NBD Visa Debit Card.

For medical and legal referral services, call the Visa 24-Hour Alarm Centre on +44 (0) 20 8762 8373.

Poshvine

To enjoy saving on accounting, getting support on digital marketing and productivity tools by using your Visa Platinum Business Debit Card simply visit Click here

Bon Appétit - an exclusive dining experience across the UAE

Get mouthwatering discounts of up to 30% at over 2,000 restaurants in the UAE with your Emirates NBD Card. Watch out for the Bon Appétit logo at partner restaurants.

Click here for a detailed list of all current offers.

Luxury Hotel Collection

Luxury Hotel Collection Enjoy benefits such as automatic room upgrade, VIP guest status, and a US$ 25 food or beverage credit at over 900 exclusive hotels worldwide.

Click here for booking

Avis Car Rental

Get up to 20% discount on Standard Rates and 10% off international leisure rates at Avis Rent a Car.

To avail this offer Click here

Golf

Enjoy discounts on green fees across golf courses worldwide. Click here for more information

Travel Privileges

Across 450 airports, get 15% discount on published rates for Meet and Assist services. For more details visit

Use the Dine & Fly app to enjoy discounts at over 200 airport restaurants globally.

What is a debit card and how will it benefit me?

Your Emirates NBD Debit Card is a card issued by Emirates NBD which allows you instant access to funds in your account and/or any agreed overdraft facility on your account without the need to withdraw cash. Your card will help you manage your finances and monitor your spending, as all transactions made with your card will appear on your bank account statement(s).
What is the difference between a debit card and a credit card?

A debit card is a "buy now, pay now" option, while a credit card is a "buy now, pay later option". Therefore, when you use your Emirates NBD Debit Card, there will be no monthly repayments and hence no interest will be charged.
What do I need to do before I use my card for the first time?

You should activate your card and generate your card PIN before first use. Please refer to the section "Activating your Debit Card". After successful activation, you are ready to start using your card at supermarkets, restaurants and other establishments around the world that display the logo.
Will I get a new PIN with my Debit Card?

No, for added security the bank will not be sending you a pre-assigned PIN. You have to set your Debit Card PIN while activating your card either over the phone, by calling us on +971 600 540000, or by visiting any Emirates NBD ATM.
Is it mandatory for me as a customer to have a mobile number?

Yes. This is required to ensure that we provide any important updates to you instantly including transaction alerts. Also, the "AUTH CODE" required for Debit Card activation and PIN reset will be sent to your mobile number registered with the Bank. Please ensure that you update your mobile number in the bank's records at all times.
What is the "AUTH CODE"?
The "AUTH CODE" is a unique four-digit number that will be sent by SMS to your mobile number registered with the bank in case of:
- Activation of new Debit Card
- Activation of replaced Debit Card
- Reset of PIN
Is there any validity for this "AUTH CODE" and can I use it more than once?

The "AUTH CODE" sent for Activation of new/ replaced Debit Card or reset of PIN will be valid for 30 days from the date the SMS is sent to you, and can be used only once.
What should I do if I do not receive an "AUTH CODE", delete it by mistake or if it expires?

Simply call +973 600 54 0000 and follow the prompts to generate an AUTH CODE.
Can I use my old PIN number for my renewed card or do I have to create a new PIN?

To activate your renewed card, you will have to create a new PIN. However, your old card PIN will be required to set the new PIN for your renewed Debit Card. Please refer to the detailed instructions on the reverse of the card mailer sent with your renewed card, or call us on +971 600 54 0000.
Will my renewed Debit Card have the same number as my existing card?

No. You will get a Debit Card with a new card number.
What will happen to my existing Debit Card after I receive my replacement/renewal card?

Your existing Debit Card will be automatically deactivated upon successful activation of the new card. Please make sure to destroy your old Debit Card by cutting it diagonally before disposal.
Are there any limits on the use of my Debit Card?

Your Debit Card enables you to use up to the "Daily Purchase Limit" and "Daily ATM Limit" mentioned on your card mailer, as long as you have sufficient funds in your account or you are within your agreed overdraft facility. However, you can change those limits by calling us on +971 600 54 0000 or visiting your nearest Emirates NBD branch (Terms and conditions apply).
Will my Debit Card purchases appear on my account statement?

Yes. When you make purchases with your Debit Card, the transactions will appear on your account statement, along with deposits, processed cheques, ATM withdrawals and other transactions. Having all your transactions in one statement will help you manage your account balances better.
Will I be charged extra for using my Debit Card abroad?

As you will be using your card in a currency other than UAE Dirhams (AED), the transaction amount will be converted to AED on the day it is debited to your account. The exchange rate used is determined by Visa. Please note that there is a currency conversion fee for all foreign transactions. Overseas ATM cash withdrawals will also incur an international ATM withdrawal fee, which will be detailed separately on your statement. The fees are set out in our "Schedule of Charges" and can be found by clicking here
What happens if I key in my PIN wrongly at merchant terminals or ATMs? Will the merchant terminal/ATM capture my card?

As a security measure to protect your card from misuse, you will only have three consecutive chances to enter your PIN wrongly even if it is at three different merchant terminals or ATMs. Three wrong PIN attempts will lock your PIN and your card will be temporarily unusable. You will have to call us on +971 600 54 0000 to unlock your PIN. DO NOT use your Debit Card before unlocking your PIN, as a fourth wrong PIN attempt will have your card captured by the ATM.
What should I do if I cannot remember my Debit Card PIN?

You need to call us on +971 600 54 0000 and a call centre agent will guide you through the steps needed to reset your PIN. It is very important to completely verify yourself as the card holder on the phone or the call centre agent will not be able to assist you.
What happens if my card is lost, stolen or misused?

Please call us immediately on +971 600 54 0000 if you discover that your card has been lost, stolen or misused.

What are people asking?

What is Emirates NBD Business Banking?

Business Banking is another tier of banking facilities provided to our customers requiring greater financial services.
What are the benefits being offered with Emirates NBD Business Banking?

We have a full range of packages and accounts tailored for any size of businesses, together with debit or credit cards for you.
What are the types of Business Banking packages that I can avail?
We have below cited three different distinct business packages designed for your unique needs.
- Business Banking package
- Business Banking Plus package
- Business Banking Select package
What benefits do I get with Business Banking package?
Business banking package is for you If you maintain an average deposit of minimum AED 50,000. You get access to the below mentioned unique privileges with it.
- Accounts in AED and other major foreign currencies
- smartBUSINESS Online banking platform
- A dedicated customer service line exclusively for Business banking
Do I get charged If I fail to maintain the minimum average balance with Business Banking package?

Yes, you will be charges with AED 250 monthly, in case your minimum average balance falls below AED 50,000.

What is Emirates NBD Business Banking?

Business Banking is another tier of banking facilities provided to our customers requiring greater financial services.
What are the benefits being offered with Emirates NBD Business Banking?

We have a full range of packages and accounts tailored for any size of businesses, together with debit or credit cards for you.
What are the types of Business Banking packages that I can avail?
We have below cited three different distinct business packages designed for your unique needs.
- Business Banking package
- Business Banking Plus package
- Business Banking Select package
What benefits do I get with Business Banking package?
Business banking package is for you If you maintain an average deposit of minimum AED 50,000. You get access to the below mentioned unique privileges with it.
- Accounts in AED and other major foreign currencies
- smartBUSINESS Online banking platform
- A dedicated customer service line exclusively for Business banking
Do I get charged If I fail to maintain the minimum average balance with Business Banking package?

Yes, you will be charges with AED 250 monthly, in case your minimum average balance falls below AED 50,000.
What benefits do I get with Business Banking plus package?
Business banking package is for you If you maintain an average deposit of minimum AED 200,000. You get access to the below mentioned unique privileges with it.
- A dedicated relationship manager to assist you with your banking needs
- Competitive rates for foreign exchange and telegraphic transfers
- Exclusive rates on trade services, deposits and investments
- Unlimited free cheque books
- Free or discounted charges on every day transactions
- Exceptional rates for online transactions through smartBUSINESS
- Priority queue cards for teller transactions
Do I get charged If I fail to maintain the minimum average balance with my Business Banking Plus package?

Yes, you will be charges with AED 300 monthly, in case your minimum average balance falls below AED 200,000.
What benefits do I get with Business Banking Select package?
Business banking package is for you If you maintain an average deposit of minimum AED 500,000. You get access to the below mentioned unique privileges with it.
- Competitive rates for foreign exchange and telegraphic transfers
- Exclusive rates on trade services, deposits and investments
- Curated events to help your business
- Our maximum number of free or discounted charges on every day transactions
Do I get charged If I fail to maintain the minimum average balance with my Business Banking Select package?

Yes, you will be charges with AED 500 monthly, in case your minimum average balance falls below AED 500,000.
What are the types of Business accounts that I can opt for?
We have below cited three different distinct business accounts designed for your unique needs.
- Current account
- Fixed deposit account
- Call deposit account
What benefits do I get with a Business Current account?
Business Current account is an ideal for your everyday financial requirements. You get below mentioned benefits with it.
- Account in a range of major foreign currencies
- Cheque book
- Standing order and overdraft facility subject to bank's approval
- Bill payment facilities for a wide range of services
- An international debit card (exclusively for sole proprietorship and single signatory account)
What benefits do I get with a Fixed deposit account?
Fixed deposit account is for you If you maintain an average deposit of minimum AED 10,000 or equivalent in other major currencies. You get access to the below mentioned unique privileges with it.
- Market leading interest rates depending on the duration and currency of deposit
- Flexible terms ranging from 7 days to 5 years
- Overdraft facility subject to bank's approval
- Scheduled withdrawals
What benefits do I get with a Call deposit account?
Call deposit account is an ultimate and convenient choice for you that is available in a wide range of major currencies. You get below mentioned benefits with it.
- Attractive interest rates
- No fixed tenor, funds are easily accessible with 24 hours' notice
What are the benefits of a Business Credit card?
The Emirates NBD Business Credit card offers you a host of unique features mentioned below:
- Plus points
- Up to 75% of your credit limit for cash withdrawals
- Airport lounges access
- Business protector plan
- SMS alerts
- Monthly installment plans at low interest rates
- DHL shipping discount
- Mastercard buy 1 get 1 offer
- Hertz Gold plus rewards
- Discounted Careem rides
- Bon Appetit - up to 30% discount at over 2,000+ restaurants account middle east and Europe
- Live Well - up to 50% discount at over 500+ spas and wellness centers
- Up to 40% discounts at 100 gold courses worldwide
- Contactless payments
What are the benefits of a Business Debit card?
The Emirates NBD Business Debit card offers you a host of unique features mentioned below:
- Daily purchase limit of AED 75,000
- Daily withdrawal limit of AED 50,000
- Contactless payments
- SMS alerts
- Purchase protection
- Emergency replacement
- Zero liability
- Travel insurance
- Double Secure
- Global concierge services
- Access to over 850 Airport lounges worldwide
- Discounts at over 200 Airport restaurants worldwide
- Up to 25% discounts on Airport meet and assist services
- Visa luxury hotel collection
- Bon Appetit
- Avis car rental
What is the Smart Salary Payment solution offered by Emirates NBD Business banking?
We offer smart payment solutions to help you automate and streamline the payment process. This service delivers:
- Enhanced safety, security and ease of implementation
- Analysis of Online validation of the WPS file format
- Online updating of processing status on salaries
What is an Emirates NBD Salary prepay Credit card?
The Emirates NBD Salary Prepay Visa Card makes your salary payments convenient than ever, it supports your business with:
- PIN protected Visa Prepaid Card
- No employee account required
- No transaction charge for POS transactions
- Access to Emirates NBD ATMs and other local and international ATMs
- Dedicated 24x7 cardholder helpline service
- Simple VAT payments
- Dedicated Employer Helpdesk