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Find a suitable account and applyDiscover the benefits of being our customer by browsing through our banking packages.
Learn more about banking packagesLearn all about how to use your account's features and benefits to the fullest.
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All our cards offer you an exciting range of rewards and benefits.
Find a suitable card and applyGet the most out of your credit card by exploring its different benefits.
Learn all about how to use your card's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
Here's how to make the most out of your loan with us.
Visit our dedicated support center for answers to all your banking-related questions.
Our various FX products and services help you conduct your international transactions easily.
Our wide range of transfer options make it easier for you to send money locally and internationally.
Learn all about how you can seamless use our services to transfer money.
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Know more about our Wealth servicesLife is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Access to over 11,000 stocks and ETFs in Global and UAE markets
Visit our dedicated support center for answers to all your banking-related questions.
Everyday banking is a lot easier with our digital banking platforms and services.
Discover more about banking with usWe have over 200 branches and 900 ATMs and CDMs across the UAE and overseas.
Learn more about our services and get the most out of your banking relationship with us.
Visit our dedicated support center for answers to all your banking-related questions.
Introducing Signature, a programme of distinction reserved for the upper crust of Emirates NBD
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Life is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Everyday banking is a lot easier with our digital banking platforms and services.
Learn more about our services and get the most out of your banking relationship with us.
We welcome you to a bespoke banking experience tailored to suit your private banking & wealth management needs, should you, your family, or your business have USD 5 Million (or currency equivalent) and above as Assets Under Management with us.
Start your banking journey with the leading bank in the region.
Find a suitable account and applyDiscover the benefits of being our customer by browsing through our banking packages.
Learn more about banking packagesLearn all about how to use your account's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
All our cards offer you an exciting range of rewards and benefits.
Find a suitable card and applyGet the most out of your credit card by exploring its different benefits.
Learn all about how to use your card's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
Here's how to make the most out of your loan with us.
Visit our dedicated support center for answers to all your banking-related questions.
Our various FX products and services help you conduct your international transactions easily.
Our wide range of transfer options make it easier for you to send money locally and internationally.
Learn all about how you can seamless use our services to transfer money.
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Know more about our Wealth servicesLife is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Access to over 11,000 stocks and ETFs in Global and UAE markets
Visit our dedicated support center for answers to all your banking-related questions.
Everyday banking is a lot easier with our digital banking platforms and services.
Discover more about banking with usWe have over 200 branches and 900 ATMs and CDMs across the UAE and overseas.
Learn more about our services and get the most out of your banking relationship with us.
Visit our dedicated support center for answers to all your banking-related questions.
Start your Priority Banking journey and live your success
Introducing Signature, a programme of distinction reserved for the upper crust of Emirates NBD
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Life is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Everyday banking is a lot easier with our digital banking platforms and services.
Learn more about our services and get the most out of your banking relationship with us.
We welcome you to a bespoke banking experience tailored to suit your private banking & wealth management needs, should you, your family, or your business have USD 5 Million (or currency equivalent) and above as Assets Under Management with us.
Within our business operations and expertise, lies a reflection of our unwavering dedication to integrity, trust and responsible banking practices.
Embracing diversity, fostering inclusivity and empowering our teams, we ensure that every voice is heard, every step is mindful, and every endeavor undertaken is with the utmost consideration for our customers, communities and environment. We challenge ourselves to be the pioneers of change, raising the bar of ethical conduct and redefining the boundaries of responsible banking.
Our commitment to embed ESG in our core culture, operations and strategy can be seen, not only in the achievements outlined in this report, but also with the appointment of a Group Head of ESG, Vijaypal Singh Bains. As we advance on our sustainability journey, this dedicated function will align the organization's adherence to ESG principles and practices and develop our ESG framework.
Shayne Nelson
Emirates NBD Group CEO
Among Emirates NBD’s key sustainability milestones, our independent ESG Department marks an important step towards further advancing our ESG strategy and framework. Through our reports and disclosures, we strive to demonstrate how we have incorporated ESG into the core of our culture and operations, and also provide an overview of Emirates NBD’s performance against global ESG criteria in line with GRI Standards. Emirates NBD’s ESGs Report have been generated in accordance with United Nations Sustainable Development Goals (SDGs) metrics and the Dubai Financial Market (DFM) ESG Reporting Guidelines.
Vijaypal Singh Bains
Chief Sustainability Officer, Group Head of ESG
The primary responsibility and function of the BNRESGC is to assist the board to fulfil its duties by overseeing:
The committee is comprised of no less than three non-executive directors or independent directors and should respond directly to the board of directors. Members of the BNRESG are appointed directly by the Board of Directors for an initial period of three years.
More information about this committee and additional governance insights can be found in the 2022 Emirates NBD Corporate Governance Report.
Our governance approach ensures integrity, transparency, and accountability at every stage of our operations. It also ensures that ESG principles and practices are embedded into the culture, operations, and activities of the Group.
In addition, ESG risk management in financing activities is the responsibility of each head of business and relationship manager, with ultimate oversight by the Sustainable Finance Forum to ensure alignment with sustainability goals and regulatory requirements.
We engage the board regularly on climate related risks, proactively, to ensure that the business strategy accounts for these type of issues and ensures resilient operations.
The Board Risk Committee (“BRC”) maintains the effective governance and oversight of the management of conduct and compliance risks and compliance with regulatory requirements related to risk management. Specifically, the BRC provided effective oversight of the Internal Capital Adequacy Assessment Process (“ICAAP”) and stress testing process to ensure that the Group’s level of capital is sufficient to meet regulatory thresholds and support its strategy.
We are dedicated to reducing our environmental impact with equitable, efficient, and progressive practices. In alignment with the UAE's Net Zero 2050 initiative and increased 2030 climate target, we are actively contributing to the nation's goals of reducing greenhouse gas emissions. Our commitment extends from large-scale initiatives meeting international standard, to local actions supporting ecosystem needs. Our Environmental Management System is certified with the ISO 14001:2015 and we are making efforts to improve our environmental performance through initiatives such as energy and water conservation, green energy stations, plastic consumption reduction and paper waste management.
We are passionately committed to sustainability, community development and our people. We recognize that employee development is key to our growth as is gender equality. We aim for 25% women in leadership positions in line with the UAE Gender Pledge 2023 and collaborate closely with educational institutions to cultivate local talent, upskill graduates and map career progression plans to further our robust Emiratization goals. Our continuous learning programme creates an environment that enhances our employees' skills and ESG awareness, which we see as key to upholding global sustainability standards and regulations.
Good governance encourages accountability, transparency and efficiency at all organizational levels. Therefore, allowing for effective management of human, environmental, economic and financial resources for equitable and long-term development. Our corporate governance practices, including policies and processes are explicitly disclosed within our Corporate Governance reports. ESG is embedded into the culture, operations and strategy of Emirates NBD and supports all strategic decision-making. Strategic ESG matters, including corporate sustainability strategy, are the responsibility of the Emirates NBD Board of Directors and the Board Nomination, Remuneration and ESG Committee.
Our commitment to embed ESG in our core culture, operations and strategy can be seen, not only in the achievements outlined in this report, but also with the appointment of a Group Head of ESG, Vijaypal Singh Bains. As we advance on our sustainability journey, this dedicated function will align the organization's adherence to ESG principles and practices and develop our ESG framework.
2022 saw progress being made in reducing our emissions at a Group level, and across international branches in Singapore, Egypt, Turkey, India, Saudi Arabia and the United Kingdom. Scope 1, 2 and 3 emissions were disclosed in our 2021 and 2022 ESG report, and moving forward we aim to improve and align our tracking mechanics to global standards.
Our framework for sustainable investments also saw newly onboarded fund strategies managed by UN PRI signatories. Emirates NBD Capital has been expanding its sustainable financing offerings and is now a regional leader in this field, having led 24 ESG bond issues from China, India, Russia, KSA, Turkey and the UAE in 2021. Notable issuances also include the first-ever USD corporate green Sukuk and the first-ever COVID-19 Sustainability Sukuk.
We continue to strive towards gender parity. New female hires have more than doubled between 2020 and 2022, and the number of women in middle management has also grown by an impressive 28% over the same period. A female leadership target has also been set, aiming at 25% of senior roles to be filled by women by 2027.
ESG awareness and education across the organization, from Board of Directors and executive management to staff, is a key priority, as continuous learning ensures stakeholders are up to date on latest sustainability standards and regulations.
Finally, we take inspiration from the national vision of the UAE, and HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai’s priorities, which include advocating for the environment and sustainability, in solidifying our own commitment to a sustainable future.
Among Emirates NBD’s key sustainability milestones, our independent ESG Department marks an important step towards further advancing our ESG strategy and framework. Through our reports and disclosures, we strive to demonstrate how we have incorporated ESG into the core of our culture and operations, and also provide an overview of Emirates NBD’s performance against global ESG criteria in line with GRI Standards. Emirates NBD’s ESGs Report have been generated in accordance with United Nations Sustainable Development Goals (SDGs) metrics and the Dubai Financial Market (DFM) ESG Reporting Guidelines.
We showcase our achievements, including being awarded the Dubai Chamber CSR Label for the second consecutive year. We take great pride in such recognition, which we believe is the result of our continuous efforts towards operating more responsibly. Our Materiality Analysis is among the many exercises we use to strengthen our sustainability proposition, with the 2022 edition yielding highly relevant input and an updated matrix for future stakeholder and business impact.
As we work towards our goals, we renew our commitment to ESG education, which is crucial to driving tangible results by integrating ESG principles into business strategy and operations. The Emirates NBD Board, executive management and employees are placing greater emphasis on acquiring the knowledge and skills needed to promote sustainable development across the group, a key driver for the successful implementation of ESG integration.
Whether it is newly onboarded strategies, enhanced product offerings, or a focus on sustainability criteria, our ambition knows no bounds as we continually realign our framework with the UAE’s Net Zero 2050 initiative. Today, we remain committed to the UAE’s sustainability vision and the sustainable future of banking.
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