Safe Deposit Locker | Smart Locker

Presenting Smart Lockers from Emirates NBD

Smart Lockers
Fees and Eligibility

Our Smart Lockers takes the safe deposit lockers to the next level ! Smart Lockers is a safe deposit locker system that combines the next generation automated technology and advanced customer identification features needed to ensure *24/7 accessibility without compromising top-level security.

Smart lockers are available 24/7 in Jumeirah Branch – Al Wasl Rd for Priority Banking and Signature by Priority Banking
Normal lockers operating hours are between 8am to 3pm

Features include:

Accessible on all days, round the clock

Self-service, no staff intervention required, ensuring you the comfort convenience and privacy

State-of-the-art biometric technology for enhanced security and uninterrupted services

This newest facility is located in Jumeirah Al Wasl Branch

Ideal for safe keeping of valuables such as jewelry and important documents

Fees and Eligibility

Type of Lockers	Branch	Rentals per annum (AED)*					Eligibility
Type of Lockers	Branch	Small	Medium	Large	X-Large	XX-Large	Eligibility
Smart Lockers	Jumeirah Branch	2,100	3,150	4,200	5,250	6,300	Open to individual customers only. Subscription to Locker facility requires maintenance of minimum relationship.

Replacement of lock/key/access card: Actual cost
All fees and charges are inclusive of Value Added Tax (VAT) or similar sales tax. These fees and charges are subject to change, which will apply from the effective date specified by the Bank.

Smart Locker

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What are people asking?

What is Smart Locker?

Smart locker is an automated self-service system, it allows bank clients to access their lockers at any time of the day 24\7.

How Customers can apply for the locker service?

Subscription to Smart Locker facility requires a minimum relationship requirement

Where can customers apply for the smart locker

The smart lockers are available only at Jumeirah Branch (Al Wasl road).

How does it work?

A. Subscribe to smart deposits lockers

B. With the fingerprint reader, you can access to the branch and smart locker lobby area

C. Insert the key card to access the service room.

D. Re-enter the key access card in the service unit, enter the PIN and place your finger on the biometric scanner

E. Select your locker number

F. The Smart Locker robot will select the right box and deliver it to you

G. Open the box with your physical key

H. After use, close the box with your physical key and press Deposit

Who can access to Smart locker?

Since Smart Locker is a self-service system, only subscribed locker holders on our system are allowed to access their smart lockers on all days, round the clock.

What is Smart Locker?

Smart locker is an automated self-service system, it allows bank clients to access their lockers at any time of the day 24\7.

How Customers can apply for the locker service?

Subscription to Smart Locker facility requires a minimum relationship requirement

Where can customers apply for the smart locker

The smart lockers are available only at Jumeirah Branch (Al Wasl road).

How does it work?

A. Subscribe to smart deposits lockers

B. With the fingerprint reader, you can access to the branch and smart locker lobby area

C. Insert the key card to access the service room.

D. Re-enter the key access card in the service unit, enter the PIN and place your finger on the biometric scanner

E. Select your locker number

F. The Smart Locker robot will select the right box and deliver it to you

G. Open the box with your physical key

H. After use, close the box with your physical key and press Deposit

Who can access to Smart locker?

Since Smart Locker is a self-service system, only subscribed locker holders on our system are allowed to access their smart lockers on all days, round the clock.

What's the Maximum weight can be stored in the locker?

Maximum weight deposited in safe deposit box should be less than 20KG.

What are the different sizes available?

There are 5 different sizes:

A. Small

B. Medium

C. Large

D. X-large

E. XX-Large

How much do you charge for Smart Lockers, and how do you collect the fee?

Smart Locker charges (depending on the size of the leased locker) will be collected on annual basis. Initial rent will be levied manually for the full year rental at the time of allotment. Successive rental charges will be collected through Standing Instruction (SI).

What is the process to replace the access card in case its lost or damaged?

The customer needs to visit Jumeirah Branch (Al Wasl road ) for the replacement and to register the new card details on system.

Can I apply for Smart Locker for my company account?

Smart Lockers are available only for individual customers.

What can be stored in the locker?

There are no restrictions to items which can be stored in the locker; however, customers are not permitted to use it for any liquid or anything explosive, contraband, dangerous or offensive in nature, or items which may become dangerous or a nuisance to the bank.

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