Digital banking services restored
Abdulla Qassem, Group Chief Operating Officer, Emirates NBD:
“As previously communicated, Emirates NBD has undertaken an important system upgrade of its core banking platform.
I would like to update that our teams have resolved issues and have restored digital banking services across all channels.
We are closely monitoring the situation and continue to improve service performance as more customers access our digital banking platforms.
We sincerely apologize for the inconvenience caused to our valued customers due to the service interruption and remain committed to addressing their concerns.”