Emirates NBD launches new tablet banking platform Tablet X, with paperless journeys

2 Min | 06 December 2023

Tablet X platform offers customers instant journeys for new accounts, credit cards and personal loans in assisted banking mode
Integrated with UAE Pass, Tablet X offers immediate authentication and special paperless processing for UAE Nationals
The new innovative journeys reflect Emirates NBD’s commitment to serve UAE Nationals with bespoke solutions and empower them with best-in-class banking services

Dubai, UAE, 6 December 2023: Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region, has launched Tablet X, a tablet banking platform that enables account opening in just three minutes as well as instant journeys to issue a credit card, request a personal loan or open a fixed deposit, all via one simplified application.

Well known as a digital-first bank and innovator in the financial sector, Emirates NBD is the first in the region to introduce a digital assisted banking experience rivalling that of leading global retail stores. The new platform enables anytime, anywhere servicing both individually or as a bundle journey.

Owing to a booming economy, the UAE has a high inflow of new-to-country customers who prefer the convenience and flexibility of assisted banking services. Tablet X ensures Emirates NBD serves these customers securely, digitally and instantly and provides a seamless experience from the get-go. The new platform will also enable the bank to bolster back-office productivity and efficiently manage the rise in application volumes expected as the current economic boom in the region continues in the coming years.

Further consolidating Emirates NBD’s position as the bank of choice for UAE Nationals, Tablet X has been integrated with UAE Pass, allowing UAE citizens to use their UAE Pass to open an account, receive a credit card, or request for a personal loan in minutes, for extra convenience.

Marwan Hadi, Group Head of Retail Banking and Wealth Management at Emirates NBD, said: “As a homegrown financial institution, we are continuously pushing the boundaries of innovation to introduce distinctive, world-class banking experiences that support the financial needs of our customers. We are also dedicated to enhancing our position as the bank of choice for Emirati customers through the provision of the most digitally advanced, smart technologies and platforms that cater to their needs.”

Pedro Sousa Cardoso, Chief Digital Officer, Retail Banking and Wealth Management, Emirates NBD, said: “Emirates NBD has decades-long expertise in leveraging innovation to simplify banking. Our new digital assisted banking journeys deliver on our commitment on serving our customers with a state-of-the-art banking experience and accessible services at their fingertips, and we are witnessing a real impact of these solutions on the ground.”

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