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Aligned with our vision to be the most innovative bank for our customers, people and communities, Future Lab™ is our strategic think tank and testing centre for new ideas, products and services
As we continue to lead innovation in digital banking in the region, a vibrant ecosystem of FinTech partners is integral to our long-term digital strategy. We will continue to contribute to the growth of the FinTech start-up ecosystem and pave way for more collaborations between financial institutions and FinTechs across the globe.
Proof of concepts
Trusted by some of the best partners in the world
Our exploration culture cultivates the creation, discovery, validation and acceleration of completely new ideas. Our process is all about experimenting on our assumptions as we develop our ideas and concepts to eliminate risks and achieve the best outcome
Review and shortlist potential FinTech solutions and concepts
Conduct technical & commercial due diligence
Launch the solution
into production mode
Integrate the solution into Emirates NBD’s core business
Here is how we fostered ideas with our FinTech partners to change how our customers bank
Trade License OCR service
Easier onboarding for Business Banking
An enterprise capability for Business Banking customers to ease their onboarding journey by collaborating with 4 licensing authorities (Abu Dhabi Economic Department, DMCC, DSO and JAFZA) with more in the pipeline.
Vision Labs and Smart Engines
Document validation made instant
We were the first bank in the region to give customers the capability to sign their documents electronically. TrueID, a contactless NFC technology solution, can be used by anyone opening a new bank account through our Mobile Banking app.
Banking is now just a chat away
We’re constantly striving to make banking easier for you. That’s why we took our chat channel to WhatsApp. Emirates NBD Chat Banking via WhatsApp is a 24/7 secure way to get quick answers to your queries.
We took the hassle out of authentication
We integrated our website with UAE PASS, the secure national digital identity and signature solution, enabling individual customers to seamlessly open a bank account using their UAE PASS credentials.
We got an outside-in view of emerging technologies and market trends in the Compliance space and identified potential collaboration and integration opportunities, which could deliver business value to our compliance organization by improving or complementing existing processes through operational efficiency, cost savings or customer experience.
"Emirates NBD has been our partner from the very beginning, and every year we see more of a drive for digital transformation and acceleration"
Raja Al Mazrouei
Executive Vice President, DIFC FinTech Hive
"We are proud to welcome Emirates NBD as our latest Plug and Play Abu Dhabi FinTech Partner and are incredibly excited to support their mission to further innovate the region's FinTech ecosystem. "
Managing Director, Plug and Play Abu Dhabi
"We are proud and glad to have Emirates NBD join APIX as an essential member."
Chief FinTech Officer of the Monetary Authority of Singapore
At Expo 2020 Dubai, we showcased our pioneering vision for the future of global banking, championing inclusion, sustainability and new possibilities.
Spanning approximately 3,000 sq ft, The Future Banking space comprised five pods each housing deeply immersive, interactive and engaging exhibits showcasing the role that banks will play in fulfilling a customer’s future needs, aspirations and goals.
The innovative concept-driven exhibits enabled millions of visitors from across the globe to experience different virtual personas and learn about cutting-edge banking initiatives that aim to address future challenges.
As a pioneer of innovation in the region’s banking sector, Emirates NBD has always had its finger on the pulse of innovation, looking to experiment and partner with players in the FinTech ecosystem. With our innovation offices in Dubai and Istanbul, we are always looking for opportunities for innovative collaboration in and outside the region.
The immersive, interactive concept democratizes access to new and exciting high-ticket asset classes such as art, demonstrating the bank's continued commitment to introduce innovative investment concepts to the region.
Emirates NBD has been in partnership with DIFC FinTech Hive since 2017, supporting start-ups to transform their ideas into working prototypes, resulting in numerous successful integrations.
Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Turkey) region, has announced its association with ASEAN Financial Innovation Network (AFIN), as a member and as an industry partner to support its global FinTech registry, ChekFIN
The Innovation Challenge focusses on searching for emerging FinTech talents and start-ups from across the globe to address real challenges championed by the financial, corporate and government institutions in the MENA region.
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