Request a bank reference letter

Why you would need an Account Reference Letter and how to request one

Why you would need a Bank Reference Letter

A Bank Reference Letter is an official document from the bank that shows your relationship with the bank. This letter is usually issued to embassies or universities with information such as your name, P.O. Box number, account number, IBAN and how long you’ve been with the bank.

Request an Account Reference Letter

To request for an Account Reference Letter, choose one of the options below:

What’s next

You will receive an SMS on your registered mobile number once your letter is processed and ready to be collected.

To collect the letter, visit the Emirates NBD branch you requested before 2 pm with your Emirates ID or passport for identification.

Fees and charges

Mobile banking app request is free of cost.

The fees and charges for an account reference letter from website is determined by your banking package. To learn more, click on the links below:

FAQs

What will my relationship start date be on the letter if I hold multiple accounts with the bank?

We’ll use the date you first opened an account with us.

Can I have all my accounts mentioned in the letter?

You can request to include all or some of your accounts excluding credit cards, deposits and loans.

What happens to my request if I have insufficient funds in my account for the fees and charges?

You will not be able to proceed with your request.

Can the letter be issued for foreign currency accounts?

Yes, the letter can be issued for any foreign currency account that you hold.

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