Using DirectRemit to send money abroad

With DirectRemit you can transfer money instantly to countries and banks we partner with

It's instant and free

DirectRemit allows you to transfer money instantly and for free to banks in the countries listed below.

DirectRemit is meant for personal transactions only and you need to transfer a minimum of AED 100.

Country	Upper limit per transfer
India	INR 1,000,000
Philippines	PHP 500,000
Pakistan	PKR 1,000,000
Egypt	EGP 100,000
UK	GBP 25,000
Sri Lanka	LKR 1,000,000

Can’t use DirectRemit?

To transfer to countries or banks that are currently not available for DirectRemit transfers, you can use our regular international transfers.

Make a transfer now

Before you use DirectRemit, your recipient must be listed as a beneficiary. If they’re not, you can add them as a new beneficiary now via Online Banking or Mobile Banking.

Choose one of the options below for steps to make a transfer:

Processing time and charges

Depending on when you initiate your DirectRemit transfer, it could take as little as 60 seconds. Each of our DirectRemit countries have its own processing and crediting schedules. These vary depending on the country and bank to which you are transferring.

DirectRemits are free of charge.

Learn more about DirectRemit services here.

FAQs

Can I set up a standing order for DirectRemit transfers?

Yes, you can. Please note, standing instructions for DirectRemit to Sri Lanka and the UK are currently not available.

To setup a new standing instruction for transfers or payments, follow these simple steps on Online Banking:

Click on Pay and transfer > Transfer or Payment
Select a beneficiary from the list or start a new transfer or payment
Enter the beneficiary details or amount, enable Auto-payment and Next
Review and Submit
You will receive an authorisation on your mobile app to proceed with this request. Open your Mobile App and Slide to confirm
Enter your Smart Pass PIN*

*Don’t know your Smart Pass PIN? Or have not yet registered for Smart Pass? Reset your PIN or register for Smart Pass now.

Can I reverse a DirectRemit transfer if I've provided incorrect details?

No, you can’t reverse a DirectRemit transfer. If the details you have provided are inaccurate, then the transfer will be returned to your Emirates NBD account within 3 to 5 working days. You’ll be liable to bear the exchange loss, should there be any.

Why is there a delay in my DirectRemit transfer?

Here are some of the reasons DirectRemits can be delayed:

The transfer was initiated after processing hours, or it’s a bank holiday in the recipient’s country. Your request will then be processed the next working day.
Your beneficiary details are inaccurate, or your transfer was made for business and not personal purposes. In this case, your transfer will be returned within 3 to 5 working days.
The bank may require more information for some transfers. If this is the case, your request will need to be processed using Emirates NBD’s regular international transfer service.
Partner banks may seek additional details either from remitter or beneficiary, which may also result in a delay.

How much money can I transfer internationally in a day?

This depends on your Banking Package and transaction limit.

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