All about your Visa credit and debit card benefits

Your Emirates NBD Visa card comes with a host of benefits and features, learn how to use them

How to use your Visa card benefits

From premium airport lounge access to medical and travel benefits, car rentals and great shopping offers – learn all about what your Visa credit or debit card entitles you to and how to access the benefits.

Agoda

Agoda provides access to 985,000+ hotels and vacation rentals globally. Visit the agoda website and pay with an eligible Visa card to receive a discount which will be applied at the point of payment.

For more information, visit www.agoda.com/visamena.

Eligible cards: Etihad Guest Visa Elevate, Skywards Infinite Credit Card, Etihad Guest Visa Inspire, Skywards Signature Credit Card, Visa Infinite Credit Card, U By Emaar Infinite Credit Card, Visa Flexi Credit Card, Visa Platinum Credit Card U By Emaar Signature Credit Card, Go4it Platinum Credit Card, Go4it Gold Credit Card and Infinite Debit Cards.

Airport dining discounts

Visa has partnered with DragonPass to offer you exclusive airport dining discounts for MENA cardholders and at 200+ restaurants globally.

To access these offers:

Download the DragonPass Dine & Travel mobile app and register
View restaurants in airports you are travelling through
Visit the restaurant of your choice at airport and advise the restaurant staff that you’re using the DragonPass Dine & Fly discount.
Alternatively, you may choose the restaurant within the app and select 'redeem', then present your phone with barcode screen to the restaurant staff.

Airport lounge access

Enjoy easy access to more than 1,000 airport lounges across the world on your travels. Simply register on www.loungekey.com and click on APP SIGN-UP.

Avis car rental

Visa Infinite cardholders can get up to 35% discount on Avis car rental standard rates. And up to 30% off of international leisure rates.

Visit the Avis World website for more information and to avail the discount.

Digital concierge services

Book your flights, car rental or even have a meal with you loved ones while on the go. The Concierge Digital Service platform allows you to discover Visa’s premium world.

Visit the Visa concierge website to access the online platform and discover more.

Eligible cards: Etihad Guest Visa Elevate, Skywards Infinite Credit Card, Etihad Guest Visa Inspire, Skywards Signature Credit Card, Visa Infinite Credit Card, U By Emaar Infinite Credit Card, Visa Flexi Credit Card, U By Emaar Signature Credit Card.

Emergency cash and card replacement

In case of an emergencies like a lost or stolen card while travelling, you can get an emergency cash advance up to USD 5,000 or a replacement card anywhere in the world. Simply call the Visa 24-hour Alarm Centre on 8000 121, wait for the prompt, and then enter 866 654 0112 (in the UAE) or +1 303 967 1096 (internationally).

Emergency medical and legal referral service

24-hour enquiry services or travel information
Emergency medical and legal assistance
Other services, from interpreters to technicians

To avail these benefits, pay for your travel using your Emirates NBD card.

For medical or legal referral services, call the Visa 24-hour Alarm Centre on +44 (0) 20 8762 8373.

Extended Warranty

Enjoy additional retailer’s warranty on your household appliances for a maximum period of 24 months, and a maximum of USD 5,000 in any one year when you use you Emirates NBD credit card to pay for a purchase. Learn more here.

Fraudulent Card Misuse Protection

The Visa Fraudulent Card Misuse Protection feature keeps you protected against unauthorized transactions or fraudulent use of your card. This includes unauthorized charges as a result of loss or theft, use in-store, over the phone, ATM withdrawals and online purchases.

You must report unauthorized charges, loss or theft immediately and provide written notice of your claim within 30 days. Learn more here.

Global Concierge Service

Visa help you meet your personal and business life needs like travel, entertainment, retail and personal services 24/7.
Learn more here.

Global customer assistance

Global customer assistance supports you when you need it most while travelling. The service includes:

Lost or stolen card reporting
Emergency card replacement
Emergency cash up to USD 5,000
Emergency payment authorization

For more information, call +971 4 3611234.

International medical and travel assistance

This benefit allows you and your immediate family travelling with you outside your principal country up to 90 days to avail:

Medical telephonic advice
Connecting you with local medical service provider
Someone to monitor your medical condition till you are well.

Learn more here.

Multi-trip Travel Insurance

Enjoy your travel experience with Multi-trip Travel Insurance. Some of the benefits include:

Emergency Medical Expenses up to USD 1,000,000
Hospital Daily Cash $100 per day up to USD 3,000
Trip Cancellation/Curtailment up to USD 7,500
Delayed departure up to USD 1,000
Baggage delays up to USD 500
Loss of personal belongings up to USD 2,500

Learn more here.

Purchase Protection

Enjoy Purchase Protection with Visa Infinite Card with peace of mind against theft or accidental damage of purchased items. Learn more here.

The Entertainer

Enjoy complimentary 2-for-1 deals on food, entertainment and shopping plus more than 500 travel discounts with The Entertainer. Simply download The Visa Offers MENA mobile app from your app store and register with your Emirates NBD Visa Card to explore the offers.

Learn more here.

Bicester Village Shopping Collection
The Bicester Village Shopping Collection™ is where world-leading brands offer savings up to 60% and more at luxuriously appointed boutiques, all year round.

Emirates NBD Visa cardholders get access to:

A VIP invitation (with an additional 10% discount at boutiques)
15% discount on shopping packages
15% discount on chauffeur drive at participating villages
15% discount on Shopping Express
Access to VIP lounges (subject to availability)

Visit The Bicester Collection to learn more or avail these offers.

Visa Luxury Hotel Collection

Enjoy your stay in over 900 of the world’s most intriguing and prestigious properties or boutique gems.

Learn more here.

Visa MENA offers

Download the Visa MENA mobile app, register with your Emirates NBD card and get exclusive 2-for-1 deals on food, entertainment and shopping.

Learn more here.

Booking Bash

Enjoy complimentary BB (Booking Bash) Pro Subscription which will allow you to access a list of amazing discounts:

Adventurer 12 months -All cards will enjoy preferential pricing, up to 50% discounts.
Ultimate 12 months - Visa Infinite and Signature will enjoy additional discounts.

Redemption Process:

Visit bookingbash.com or download Booking Bash App.
Click on Visa Offer on Homepage or on “BB-Pro” icon.
Enter first 6 Digit Visa card number to check eligibility.
Based on Eligibility – Customer will be redirected to Adventurer or Ultimate pass.
New User: create an account with your personal email address; complete the verification and registration process.
Existing User: login through the bookingbash.com or BookingBash App.
Offer will be activated.

Learn more here

Effective from 1^st January 2025, all Emirates NBD Credit Cardholders will need to maintain a monthly minimum spend of AED 5,000 during the month the respective benefit was utilized. If the spend is below the required amount, where applicable, the cardholder will be charged a fee equivalent to the benefit utilized on their credit card.

More rewards and benefits

We’ve made your life even easier and more enjoyable by adding exclusive benefits to your card ranging from auto Salik top-up to special discounts on holiday packages so you can take a break with family and friends and pay less. Learn more here.

Learn more about the Emirates NBD deals on your card here.

Manage your Emirates NBD rewards and benefits effectively with the information in this this article.

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