Installment Payment Plan (IPP) Cancellation Request

Before you start

You’ll be asked security questions so we can make sure that it’s you. Be prepared with your credit card number and registered mobile number.
Your request will be processed within 5 working days. Once done, you will receive an SMS with the request details on your registered mobile number

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Quick Answers

Can I cancel my Installment Payment Plan (IPP) if my card is blocked?

Yes, you can. IPP cancellation can be done for active and blocked cards. The total amount will be reflected as an outstanding on your credit card statement even if your card is blocked.

How much does it cost to cancel my installment plan?

To cancel IPP, you will have to settle the remaining principal outstanding plus the foreclosure fee. The foreclosure fee is 1.05% of principal outstanding plus 5% VAT.

I want to follow up on a previous request.

You can track your previous request by calling us on +971 600 54 0000 and when prompted, say ‘follow up on my request’.

Can I cancel my Installment Payment Plan (IPP) if my card is blocked?

Yes, you can. IPP cancellation can be done for active and blocked cards. The total amount will be reflected as an outstanding on your credit card statement even if your card is blocked.

How much does it cost to cancel my installment plan?

To cancel IPP, you will have to settle the remaining principal outstanding plus the foreclosure fee. The foreclosure fee is 1.05% of principal outstanding plus 5% VAT.

I want to follow up on a previous request.

You can track your previous request by calling us on +971 600 54 0000 and when prompted, say ‘follow up on my request’.

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Quick Answers

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Installment Payment Plan (IPP) Cancelation Request

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