If you’ve deleted or lost your statement, you can request a duplicate one for up to 1 year using this request.
Before you start
You’ll be asked security questions so we can make sure that it’s you. Be prepared with your credit card number and registered mobile number.
Your request will be processed immediately. Once you fill in this form, you will receive an SMS with the request details on your registered mobile number and the duplicate statement will be sent on your registered email address.
The charge for a duplicate credit card statement (up to the last 3 months) is AED 15 per month + 5% VAT. For statements over 3 months old, the charge is AED 45 per month + 5% VAT.
The charge for a duplicate credit card statement (up to the last 3 months) is AED 15 per month + 5% VAT. For statements over 3 months old, the charge is AED 45 per month + 5% VAT.
