You’ll be asked security questions so we can make sure that it’s you. Be prepared with your account number and registered with the bank mobile number.
Maximum of 6 months statements can be requested via the website. If you require a stamped statement for over 6 months and up to 3 years tenure by visiting the nearest branch before 2 pm with your Emirates ID or passport for identification.
Statement will be stamped and sent to you via courier (Emirates Post). Once your statement is ready to be sent, the courier will contact you on your registered with the bank mobile number.
Statement is issued within 5 working days, you will receive SMS with the request details on your registered with the bank mobile number.
There is a charge for authenticated statement which is vary depending on your banking package, you may refer to the schedule of fees and charges for the charge applicable as per your package. Please ensure you have sufficient balance on your account to accept the charges and successfully complete your request.
Yes, this service is currently available to customers that have their international address updated.
The statement gets couriered to the international address and applicable processing and delivery charges will apply.
Yes, the fees will be applicable as per your package with the bank. Kindly refer to the below mentioned links to view the fees and charges as per your package.
Yes, this service is currently available to customers that have their international address updated.
The statement gets couriered to the international address and applicable processing and delivery charges will apply.
Yes, the fees will be applicable as per your package with the bank. Kindly refer to the below mentioned links to view the fees and charges as per your package.
