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Use UAE Pass to submit your application faster.
You must be more than 18 years old and have:
An active UAE mobile number
An Emirates ID
Your passport
Proof of income
A minimum salary of AED 5,000
*This function is available only for customers who have a Relationship Manager assigned.
What are people asking?
On the Emirates NBD website, kindly click on 'Customer Login' and select "Register for Online/Mobile Banking"
You have two options for registration:
If you have both account and credit card with the bank, you will Register using account and debit card only. If you only have a credit card, you will 'Register with credit card'
Once the above mentioned process is completed, you will then receive an authentication code through SMS on your registered mobile number. Please enter this code on the specific fields on the Online Banking registration screen. Now you can specify your preferred user name and click on 'Confirm' to proceed. You will be requested to select secret questions and determine answers for each, after which you set your password. That's it!
You can now directly login to your Online or Mobile banking using the User Name and Password you have specified.
In case you want to reset your Online Banking password, kindly click on 'Forgot Password' on the login page and select 'Reset'.
You can either reset your password by selecting Reset with Account or Reset with Credit Card:
Post this step, you will receive an authentication code through SMS on your registered mobile number. Please enter this code on the specific fields on the screen. Subsequently, you will need to enter your existing User Name and click on 'Confirm' to proceed and specify your new password. Your password is now reset and you can directly login to Online or Mobile banking.
On the Online Banking login page, kindly click on 'Forgot User Name' option and select 'Retrieve'.
You can either retrieve your Online Banking User Name by selecting 'Retrieve with account' or 'Retrieve with Credit card'.
Post this step, you will receive an authentication code through SMS on your registered mobile number. Please enter this code to the specific fields on the screen. After answering the secret questions, your Online Banking User Name will be displayed on the screen. You can now directly login to Online or Mobile banking.
All the information on Online Banking is updated immediately except for the following:
Dashboard page is displayed once you log in to your Online Banking account. You can also access this page anytime by clicking on your profile picture on Main Menu.
We have endeavored to provide a dashboard page through which you will be able to see your overall financial status and products at a glance.
You have the option to customize the page, to enable you to track what is important for you.
There you will see the following tabs:
Under these you can view your available balance with upcoming payments, saving accounts and investment portfolio, respectively.
On your first login, we will ask you to select a Budget period and Favorite Account. The Money Bar at your dashboard page will work according to these selections.
The star symbol next to the Account Name means this is your favorite account. Considering your scheduled payment and transfers together with your monthly balances, we will show your Available Balance, Upcoming Transactions and Safe-to-Spend amount, which is the amount that can be spent safely after performing upcoming payments.
You can switch the view to see the bar chart of balance history for the last 6 months. Once you scroll down, you will be able to see the 360 degree view. This view will show 'What I Own' along with possible new products which you can apply for.
Under 'Recent Transactions', on the bottom of the page, the last 5 transactions performed through Online or Mobile banking are listed. If you click to "See Account History", your statement will be displayed.
On the Emirates NBD website, kindly click on 'Customer Login' and select "Register for Online/Mobile Banking"
You have two options for registration:
If you have both account and credit card with the bank, you will Register using account and debit card only. If you only have a credit card, you will 'Register with credit card'
Once the above mentioned process is completed, you will then receive an authentication code through SMS on your registered mobile number. Please enter this code on the specific fields on the Online Banking registration screen. Now you can specify your preferred user name and click on 'Confirm' to proceed. You will be requested to select secret questions and determine answers for each, after which you set your password. That's it!
You can now directly login to your Online or Mobile banking using the User Name and Password you have specified.
In case you want to reset your Online Banking password, kindly click on 'Forgot Password' on the login page and select 'Reset'.
You can either reset your password by selecting Reset with Account or Reset with Credit Card:
Post this step, you will receive an authentication code through SMS on your registered mobile number. Please enter this code on the specific fields on the screen. Subsequently, you will need to enter your existing User Name and click on 'Confirm' to proceed and specify your new password. Your password is now reset and you can directly login to Online or Mobile banking.
On the Online Banking login page, kindly click on 'Forgot User Name' option and select 'Retrieve'.
You can either retrieve your Online Banking User Name by selecting 'Retrieve with account' or 'Retrieve with Credit card'.
Post this step, you will receive an authentication code through SMS on your registered mobile number. Please enter this code to the specific fields on the screen. After answering the secret questions, your Online Banking User Name will be displayed on the screen. You can now directly login to Online or Mobile banking.
All the information on Online Banking is updated immediately except for the following:
Dashboard page is displayed once you log in to your Online Banking account. You can also access this page anytime by clicking on your profile picture on Main Menu.
We have endeavored to provide a dashboard page through which you will be able to see your overall financial status and products at a glance.
You have the option to customize the page, to enable you to track what is important for you.
There you will see the following tabs:
Under these you can view your available balance with upcoming payments, saving accounts and investment portfolio, respectively.
On your first login, we will ask you to select a Budget period and Favorite Account. The Money Bar at your dashboard page will work according to these selections.
The star symbol next to the Account Name means this is your favorite account. Considering your scheduled payment and transfers together with your monthly balances, we will show your Available Balance, Upcoming Transactions and Safe-to-Spend amount, which is the amount that can be spent safely after performing upcoming payments.
You can switch the view to see the bar chart of balance history for the last 6 months. Once you scroll down, you will be able to see the 360 degree view. This view will show 'What I Own' along with possible new products which you can apply for.
Under 'Recent Transactions', on the bottom of the page, the last 5 transactions performed through Online or Mobile banking are listed. If you click to "See Account History", your statement will be displayed.
Private Wall enables you to reach us through sending messages for any subject. The answers sent by our support team will be displayed on the same screen.
You can access to a variety of products including accounts, cards, loans, investment products and bank requests through Digital Store and view the offers that we recommend to you according to your needs.
It is also possible to track and view your product applications and service requests from Online/ Mobile channels through application tracking page. You can also upload documents for your personal loan application, regardless of the application channel. Your requests and applications initiated within 30 days will be listed on this page.
There is a wide range of services available through Online Banking for making your online banking experience better.
Below mentioned are the services and transactions which are available.
Registration & Login
Dashboard
My Finances
Pay & Transfer
Online Advice
Settings
Digital Store
Through Online Banking you can edit your personal information and contact details except mobile number and email address through Profile Settings tab under Settings. Moreover you can also update your latest documents through Online Banking.
Please login to Online Banking, go to Settings and click on Security Settings.
You can change your Daily limit of your Account or Credit Card. You can also change the limit of more than one user who is linked to your profile.
Please login to Online Banking, select 'Pay & Transfer' and click on 'Beneficiary Book'. You will be able to add, or delete any beneficiary to perform any types of transfers or payments. You can also select to add a beneficiary to Beneficiary Book after completing a payment or transfer. Please note that beneficiary addition for transfers have a 24 hour waiting period.
Please login to Online Banking and select 'My Finances'. You will be able to view the balances of all your accounts and credit cards. If you would like to see additional details and statements, simply select one of the Accounts or Credit Cards and click on 'Statement' option.
You will be able to view and retrieve your updated Account Statements immediately after you perform any Debit Card transactions or any transfer and payment is completed. However, the updated Credit Card Statements will only be available to view 24 hours after you perform any Credit Card related transactions.
Please login to Online Banking, select 'Pay & Transfer' and click on 'Transfers'. You will be able to select Transfer Type, Resource Account and Beneficiary to complete your transfer.
Please login to Online Banking and select 'Pay & Transfer'. You will be able to select Payment Institution, Resource Account or Credit Card and Beneficiary to complete your transfer.
To convert credit card purchases into installments, you need to view your credit card statement through your Online Banking and search for that specific transaction. Next to the transaction, you will see a link that says "Convert to Installment Payment Plan?" When you click on that link, you will be requested to select the Tenor period to convert the purchase amount in installments. The interest rate, the monthly installment amount, and the total amount payable will automatically be generated before you confirm. The first installment will be debited from your account at the end of the same month that you apply for the service.
To redeem your Credit Card points through Online Banking, kindly select 'My Finances' and click on 'Cards'. You will need to select a credit card and scroll down to see your points balance and make redemption.
You will no longer be able to view your Emirates Islamic credit card on the Online Banking platform. However, you can still make a payment to your Emirates Islamic credit card by adding it as a beneficiary.
We urge you to protect your information at all times be it over the internet or during your normal banking activities by following these simple tips:
Protect your Password and Personal Information:
Protect your Computer and Internet session:
Please contact our Customer Service Helpdesk on +97143160316 in case you receive fraudulent emails or require any assistance using our Online Banking service.
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WHAT OUR CUSTOMERS SAY
"Hats off to the new Online Banking. I loved the personalization!"