1. How I can update my EIDA details?
EIDA can be updated through Online Banking, Website, ATM, and Branch
2. I did not receive my renewed EIDA card?
Please update your details once your receive your renewed EIDA card.
3. What will happen if I do not update my EIDA?
You will not be able to use your Debit / Credit Card and Online / Mobile Banking channels as they will be blocked.
4. How long it will take for my EIDA details to show in the system?
5. I am out of the country, How I can update my EIDA details?
You can upload the documents through online banking or the website.
6. I am facing error during the upload?
Please try again after some time.
7. My EIDA is captured on ATM?
8. I did not receive any confirmation that my EIDA information is updated?
9. System stopped resoponding during the update?
Please try again later as due to technical error the update did not take place
10. Why you are requesting for EIDA update?
As per the Central Bank of UAE all EIDA details for resident’s customers’ needs to be updated.
Do you need help?
Call us on 600 54 0000 within UAE or +971 600 54 0000 for International