Classic and Plus Visa Debit Card

Travel the world and enjoy the freedom of payment using your Debit Card. Your Visa Debit Card is accepted at over 1 million Visa ATMs and over 24 million merchant establishments across the world, including department stores, retail shops, travel agents and cinemas.

Your Debit Card has clearly defined daily limits for both cash withdrawals at ATMs and for purchases at merchant outlets.

The table below highlights the daily limits on your Classic Debit Card.

The above limits are subject to available funds in your account and/or any Overdraft facility you may have. You can change your daily limits at any time through Online Banking or the Emirates NBD helpline on +971 600 54 0000.

Your Emirates NBD Debit Card comes with CHIP and PIN technology, whereby you will be required to enter a unique PIN known only to you in order to complete your transaction. This ensures added security for all your retail transactions

In partnership with Visa through Verified by Visa, DoubleSecure enhances security for online transactions using your Debit Cards. DoubleSecure requires you to set and use a unique password for all your online transactions, just like you use your PIN at an ATM to withdraw cash. This ensures that only you are able to complete your online transactions using your Debit Card.

For more details on DoubleSecure, click here.

Emirates NBD offers you protection against unauthorized use of your card, in case your card is lost or stolen. You are protected against charges for any unauthorized retail transactions on your card, from the time you notify the loss in writing to Emirates NBD.

Please note:

• Not valid for PIN based transactions - both ATM withdrawals as well as retail transactions on Chip and PIN terminals.
• Loss of card should be reported by calling the Emirates NBD Helpline on
  +971 600 54 0000 and should be followed up with a written notification
• Cardholder will be liable for all transactions made on the card prior to reporting loss in writing to Emirates NBD

Enjoy additional security with free SMS alerts for every transaction made on your Debit Card.
To activate or de-activate this service, please call
+971 600 54 0000.

Get mouth watering discounts of up to 30% across the UAE with your
Emirates NBD Debit Card. Watch out for the Bon Appétit logo at partner restaurants.
Click here for a detailed list of all current offers

Get 5% discount on air tickets and up to 10% discount on holiday packages through the Emirates NBD Travel Desk. Call +971 4 404 5979 to book your holiday.

Get the best offers and deals with your Emirates NBD Debit Card in Shopping, Travel, Leisure & Entertainment and Health and Lifestyle.
For more details, click here.

Enjoy fantastic offers from Visa on dining, travel and entertainment.
Visit www.visacemea.com for the latest offers.

Your Emirates NBD Debit Card is a card issued by Emirates NBD which allows you instant access to funds in your account and/or any agreed overdraft facility on your account without the need to withdraw cash. Your card will help you manage your finances and monitor your spending, as all transactions made with your card will appear on your
bank account statement(s).

A debit card is a "buy now, pay now" option, while a credit card is a "buy now, pay later option". Therefore, when you use your Emirates NBD Debit Card, there will be no monthly repayments and hence no interest will be charged.

You should activate your card and generate your card PIN before first use. Please refer to the section "Activating your Debit Card". After successful activation, you are ready to start using your card at supermarkets, restaurants and other establishments around the world that display the logo.

No, for added security the bank will not be sending you a pre-assigned PIN. You have to set your Debit Card PIN while activating your card either over the phone, by calling us on
+971 600 54 00 00, or by visiting any Emirates NBD ATM.

Yes. This is required to ensure that we provide any important updates to you instantly including transaction alerts. Also, the "AUTH CODE" required for Debit Card activation and PIN reset will be sent to your mobile number registered with the Bank. Please ensure that you update your mobile number in the bank's records at all times.

The "AUTH CODE" is a unique four-digit number that will be sent by SMS to your mobile number registered with the bank in case of:

• Activation of new Debit Card
• Activation of replaced Debit Card
• Reset of PIN

The "AUTH CODE" sent for Activation of new/ replaced Debit Card or reset of PIN will be valid for 30 days from the date the SMS is sent to you, and can be used only once.

Simply call +971 600 54 0000 and follow the prompts to generate an AUTH CODE.

To activate your renewed card, you will have to create a new PIN. However, your old card PIN will be required to set the new PIN for your renewed Debit Card. Please refer to the detailed instructions on the reverse of the card mailer sent with your renewed card, or call us on +971 600 54 0000.

No. You will get a Debit Card with a new card number.

Your existing Debit Card will be automatically deactivated upon successful activation of the new card. Please make sure to destroy your old Debit Card by cutting it diagonally before disposal

Your Debit Card enables you to use up to the "Daily Purchase Limit" and "Daily ATM Limit" mentioned on your card mailer, as long as you have sufficient funds in your account or you are within your agreed overdraft facility. However, you can change those limits by calling us on +971 600 54 0000 or visiting your nearest Emirates NBD branch
(Terms and conditions apply).

Yes. When you make purchases with your Debit Card, the transactions will appear on your account statement, along with deposits, processed cheques, ATM withdrawals and other transactions. Having all your transactions in one statement will help you manage your account balances better.

As you will be using your card in a currency other than UAE Dirhams (AED), the transaction amount will be converted to AED on the day it is debited to your account. The exchange rate used is determined by Visa. Please note that there is a currency conversion fee for all foreign transactions. Overseas ATM cash withdrawals will also incur an international ATM withdrawal fee, which will be detailed separately on your statement. The fees are set out in our "Schedule of Charges" and can be found by clicking here

As a security measure to protect your card from misuse, you will only have three consecutive chances to enter your PIN wrongly even if it is at three different merchant terminals or ATMs. Three wrong PIN attempts will lock your PIN and your card will be temporarily unusable. You will have to call us on +971 600 54 0000 to unlock your
PIN. DO NOT use your Debit Card before unlocking your PIN, as a fourth wrong PIN attempt will have your card captured by the ATM.

You need to call us on +971 600 54 0000 and a call centre agent will guide you through the steps needed to reset your PIN. It is very important to completely verify yourself as the
card holder on the phone or the call centre agent will not be able to assist you.

Please call us immediately on +971 600 54 0000 if you discover that your card has been lost, stolen or misused.